Eva Quintana
Runnells,IA
Summary
Dynamic professional with a background in office communication and document organization, honed at Midwest Framers Inc. Bilingual in English and Spanish, I excel in report preparation and training. Proven ability to enhance operational efficiency and foster team collaboration, ensuring high-quality service and employee satisfaction.
Overview
24
24
years of professional experience
Work History
Secretary/ Trainer Interpreter
Midwest Framers Inc
05.2023 - Current
- Managed scheduling and calendar organization for executives to optimize daily operations.
- Coordinated office communications, ensuring timely responses and accurate information flow.
- Maintained filing systems, enhancing document retrieval efficiency and accuracy.
- Assisted in preparing reports and presentations, refining content for clarity and impact.
- Conduct and Interprter training for heavy equipment training.
- Conducts bookkeeping.
- Handles payroll.
Secretary to the General Manager
G Framing INC
02.2017 - 05.2023
- Coordinated executive schedules and prioritized appointments to optimize time management.
- Managed correspondence and communication between the General Manager and internal/external stakeholders.
- Developed and maintained filing systems for efficient document retrieval and organization.
- Prepared meeting agendas, minutes, and follow-up action items to ensure accountability.
Benefit Counselor
Mercer
08.2014 - 05.2016
- Delivered comprehensive benefits education to employees, enhancing understanding of available options.
- Conducted needs assessments to tailor benefits packages, improving employee satisfaction and engagement.
- Collaborated with HR teams to refine benefits enrollment processes, increasing efficiency and accuracy.
- Developed training materials for new hires on benefits policies, ensuring consistent knowledge across teams.
Floral Designer
In Bloom Florist
10.2009 - 08.2012
- Designed custom floral arrangements for various occasions, enhancing customer satisfaction and repeat business.
- Collaborated with clients to understand vision and preferences, ensuring personalized service and exceptional results.
- Managed inventory of flowers and supplies, optimizing stock levels to minimize waste and improve efficiency.
- Mentored junior designers in design techniques and customer interaction, fostering skill development within the team.
House Keeping Manager
Red Roof Inn Hotel
06.2007 - 06.2009
- Supervised daily operations of housekeeping team, ensuring cleanliness standards met consistently.
- Developed training programs to enhance staff skills and improve service quality.
- Implemented efficient cleaning procedures, reducing turnaround time for room readiness.
- Managed inventory of cleaning supplies, optimizing usage and minimizing waste.
Assistant Manager
Fenix
07.2005 - 09.2008
- Led team in daily operations, ensuring efficiency and adherence to company policies.
- Developed training materials for new staff, enhancing onboarding process and knowledge retention.
- Streamlined inventory management processes to reduce discrepancies and improve accuracy.
- Collaborated with management to implement strategic initiatives that improved customer satisfaction scores.
House Keeping Assistant Manager
Hampton Inn Suites
11.2001 - 04.2005
- Supervised daily operations, ensuring optimal guest satisfaction and service quality.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented operational improvements, enhancing efficiency in front desk processes.
- Managed inventory control, optimizing resource allocation and reducing waste.
Teacher
Kidz Academy Childcare And Preschool
10.2001 - 07.2003
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Fostered a positive classroom environment to enhance children's social and emotional development.
- Collaborated with parents to track student progress and support individual learning needs.
- Designed age-appropriate activities that promote cognitive growth and creativity among preschoolers.
Education
High School Diploma -
West Side Technical School
Winter Garden, FL04-2005
Skills
- Bilingual
- Degree in Floral and Marketing
- Licensed Cosmetology in Florida
- Office communication
- Document organization
- Report preparation
- Spanish Interpreter
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
- Achieved bookkeeping and Payroll tasks.
- Collaborated with team of 8 in OSHA training as interpreting for the training in Spanish.
- Trained in Medical Interpreter.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Secretary/ Trainer Interpreter
Midwest Framers Inc
05.2023 - Current
Secretary to the General Manager
G Framing INC
02.2017 - 05.2023
Benefit Counselor
Mercer
08.2014 - 05.2016
Floral Designer
In Bloom Florist
10.2009 - 08.2012
House Keeping Manager
Red Roof Inn Hotel
06.2007 - 06.2009
Assistant Manager
Fenix
07.2005 - 09.2008
House Keeping Assistant Manager
Hampton Inn Suites
11.2001 - 04.2005
Teacher
Kidz Academy Childcare And Preschool
10.2001 - 07.2003
High School Diploma -
West Side Technical School