Microsoft Office Suite
EVA RIEDER
Customer Service
Richmond,California
Summary
Talented professional with expert client relations, administrative experience, and writing and communication talents. Energetic and articulate persona known for having excellent drive, attention to detail, and positive rapport with clients. Insightful small business owner and educator with over 20 years of client service and support, with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
45
45
years of professional experience
Work History
Small Business Owner
Calligraphy and Arts
01.2019 - Current
- Served as sole artist and customer support representative, with outstanding customer relations and service reviews.
- Designed, deployed, and monitored products and processes to boost long-term business success. Regularly updated knowledge of market fluctuations to adjust business operations accordingly.
- Put together realistic budgets based upon costs and fees for effectively operating business; maintained accurate books for business revenue and expenses.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Co-designed website and implemented successful SEO to broaden sales.
Private Math Tutor
Private Practice
01.2005 - Current
- Tutored 3-6 students per week in private sessions by providing detailed lesson plans, assessing students' progress, and communicating with teachers, students, and parents about outcomes. Curriculum ranged from 5th grade math to Precalculus.
- Educated and supported students in the importance of good study habits and exam strategies, as well as the development of homework schedules.
- Met with parents and guardians to discuss students' progress and respond to concerns.
- Supported teacher instruction by discussing concepts and creating custom practice questions.
Math and English Teacher
Tamalpais Union High School District
08.2002 - Current
- Designed, planned, and implemented dynamic, differentiated lesson plans covering required course topics and learning objectives. Curriculum covered the full spread of high school mathematics topics from Pre-Algebra to Precalculus, and in English, Freshmen and Sophomore English, Poetry and Short Stories, and Humanities and Science Fiction.
- Established appropriate deadlines and provided complete instructions for assignments and homework.
- Administered and analyzed results of assessments and standardized tests to evaluate student progress.
- Cultivated relationships with students and parents for complete support network.
- Worked with administrators on behavioral issues to support needs of all students.
- Provided personal guidance for students struggling both in and out of classrooms, maintaining professionalism while helping students feel safe.
- Provided intervention with comprehension difficulties in both Math and English to support struggling students.
Ghostwriter
Anonymous
01.2013 - 11.2018
- Wrote and proofread blog and social media posts, website copy, novels, short stories, and poetry for anonymous author.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content. Collaborated with professional editors to further refine original work for various publishing houses.
- Prepared and submitted professional proposals to select publishers to outline works, promotional skills, and literary experience.
- Proofread copy written by colleagues to correct spelling, punctuation, and grammar.
- Completed thorough research into assigned topics.
- Managed competing deadlines with efficiency.
- Composed original written material for various types of publications and submitted for approval by supervisor, editor or publisher.
Department Chair
Tamalpais High School
Mill Valley, California
01.2008 - 01.2010
- Supported and facilitated effective collaboration and communication between department members, counseling, and administration, in both formal and informal settings.
- Articulated with local middle schools to assist with transition into high school math.
- Co-sponsored and co-designed the Mandatory Math Tutoring Support program, a free, outside-of-class intervention program for math students.
- Organized, administrated, and assessed performance levels in honors testing, and oversaw appeals process.
- Reviewed program materials and coordinated updates to keep department materials relevant and accurate, including math level placement and textbook adoption.
- Maintained department budget and facilitated purchases for department members.
- Stayed abreast of developments within mathematics to improve curriculum, develop new research and share with colleagues and students
Education
Teaching Credential - English, Mathematics & CLAD
Sonoma State University
Bachelor of Arts - Mathematics, English
University of California - Davis
Davis, CACertificate of Completion, Writing for Children and Teenagers - undefined
The Institute of Children's Literature
Skills
Relationship building
Client account management
Client and product support
Customer service
Self-direction
Recordkeeping strengths
Good listening skills
Cost control and analysis
Budget development
85 WPM typing speed
Filing and data archiving
Office administration
Bookkeeping
Inventory management
Digital content generation
Accomplishments
Voice Over Acting 2015-2019
Voiced multiple short form audiobooks and audio stories
Big Brothers Big Sisters of the North Bay
Provided guidance and companionship as Big Sister for Youth for two years
Assistant Director
Spring play, Petaluma High School
Member, Scholarship Selection Committee
Software
Adobe Creative Suite (Illustrator/Photoshop/InDesign)
Quicken
Reaper Audio Production Software
Timeline
Small Business Owner
Calligraphy and Arts
01.2019 - Current
Ghostwriter
Anonymous
01.2013 - 11.2018
Department Chair
Tamalpais High School
01.2008 - 01.2010
Private Math Tutor
Private Practice
01.2005 - Current
Math and English Teacher
Tamalpais Union High School District
08.2002 - Current
Certificate of Completion, Writing for Children and Teenagers - undefined
The Institute of Children's Literature
Bachelor of Arts - Mathematics, English
University of California - Davis
Teaching Credential - English, Mathematics & CLAD
Sonoma State University