Eva Robbins
San Antonio
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Associate
HomeGoods
San Antonio
10.2024 - 05.2025
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Performed cash register functions accurately and efficiently.
- Operated equipment such as scanners and scales correctly during checkout process.
- Handled incoming calls from customers regarding orders or other inquiries.
- Conducted inventory checks to ensure accuracy of shelf stock.
Data Analyst
Roc Concrete GC.
Houston
11.2023 - 06.2024
- Analyzed construction data to identify trends and support project planning.
- Collaborated with project managers to gather and interpret data insights.
- Utilized Excel and SQL to manage and manipulate large datasets effectively.
- Assisted in the preparation of project reports for management review.
- Created dashboards that streamlined data access for team members.
- Maintained data accuracy through regular audits and quality checks.
- Generated reports and obtained data to develop analytics on key performance and operational metrics.
- Worked closely with management to prioritize business and information needs.
Server
Dandelion Cafe
Houston
08.2023 - 06.2024
- Took orders accurately and communicated them effectively to the kitchen staff.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on menu items and customer service standards.
- Processed payments and handled cash transactions with attention to detail.
- Resolved customer concerns promptly to enhance satisfaction during visits.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Education
Bachelor of Science - Biology
The University of Texas At San Antonio
San Antonio, TX12-2027
Skills
- Training and development
- Cash handling
- Food running
- Exceptional customer service
- Menu memorization
- Multitasking and organization
Languages
Spanish
Professional
References
References available upon request.
Timeline
Associate
HomeGoods
10.2024 - 05.2025
Data Analyst
Roc Concrete GC.
11.2023 - 06.2024
Server
Dandelion Cafe
08.2023 - 06.2024
Bachelor of Science - Biology
The University of Texas At San Antonio
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