Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Eva Sevcik

Fort Myers,FL

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Reliable and upbeat Sales Assistant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience

Work History

Sales Associate

Meli's Ice Cream Truck
09.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Communicated with customers in another language

Pet Sitter

Kimberly Carrigan & Colleen Nagy-White
07.2022 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Exercised animals regularly with walks and rigorous play activities.
  • Communicated professionally with pet owners via phone, email, and text.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.

Server

ZIN Uncommon Italian
01.2023 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Sales Associate

Stone Bank Farm Market
11.2020 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Prioritized helping customers over completing other routine tasks in store.

Babysitter

Sweeney Family, Irion Family, Anderson Family
09.2020 - 08.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Planned fun outings and educational activities to keep children entertained.
  • Guided school homework and read bedtime stories to support development.
  • Administered medications, following strict instructions from parents and medical labels.
  • Provided safe transportation to and from school and extracurricular activities.
  • Monitored children's play activities to verify safety.
  • Established and maintained safe play environment for children.
  • Engaged with children on individual basis to build positive relationships.
  • Encouraged children to be understanding and patient with others.
  • Taught children basic life skills, manners and personal hygiene.
  • Helped children complete homework assignments and school projects.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Transported children to and from activities using personal or family vehicle.

Volunteer Relations Coordinator

Lake Country Community
08.2022 - 06.2023
  • Participated in community outreach events to promote volunteer opportunities and enlist new volunteers.
  • Developed and maintained relationships with local organizations to identify volunteer opportunities and resources.
  • Worked with leadership staff and special committees to define volunteer mission and set standards.
  • Managed and tracked volunteer hours and progress to support accurate documentation.
  • Collaborated with other departments to maximize impact of volunteer efforts.
  • Worked with program teams to identify and match volunteers with appropriate activities.
  • Coordinated and implemented special events for volunteer service appreciation.
  • Monitored volunteer performance to enforce compliance with established policies and regulations.
  • Facilitated regular meetings with volunteers to provide feedback and discuss improvement opportunities.
  • Established and maintained online portal to post volunteer opportunities and facilitate volunteer registration.
  • Collaborated with managers to identify and address employee relations issues.

Education

High School Diploma -

Arrowhead High School
Hartland, WI
06.2023

Skills

  • Promotional Support
  • Client Account Management
  • Product Sales
  • Inventory Control
  • Payment Processing
  • Customer Needs Assessment
  • Conflict Resolution
  • Money Handling
  • Inventory Tracking
  • Reliable and Punctual
  • Cash Handling Accuracy
  • Client Service
  • Multi-Tasking Strength
  • Outgoing Personality
  • Policy and Procedure Adherence
  • Flexible Schedule
  • Relationship Selling
  • Guest Relations
  • Time Management
  • Meeting Deadlines
  • Customer Service
  • Listening Skills
  • Merchandise Display
  • Teamwork and Collaboration
  • Merchandising Knowledge
  • Verbal/Written Communication
  • Problem-Solving
  • Relationship Building
  • Strategic Planning
  • Cash Handling

Accomplishments

Maintained

Languages

Spanish
Limited Working

Timeline

Sales Associate

Meli's Ice Cream Truck
09.2023 - Current

Server

ZIN Uncommon Italian
01.2023 - 08.2023

Volunteer Relations Coordinator

Lake Country Community
08.2022 - 06.2023

Pet Sitter

Kimberly Carrigan & Colleen Nagy-White
07.2022 - Current

Sales Associate

Stone Bank Farm Market
11.2020 - 08.2023

Babysitter

Sweeney Family, Irion Family, Anderson Family
09.2020 - 08.2023

High School Diploma -

Arrowhead High School

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Eva Sevcik