Successfully manage multiple tenant improvement projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
Develop space plans that balance/Incorporate functionality, circulation, and end user experience by applying extensive knowledge of interior design principles, commercial building and ADA codes, as well as clients own design guidelines to ensure compliance and safety in all designs
Revitalize underperforming spaces with innovative, functional designs; collaborated on pilot projects for company-wide initiatives, and provided design solutions that met needs and budgets without compromising design quality or intent.
Thrive in fast-paced, deadline driven environment, adapting to ambiguity and able to act without entire picture
Foster key relationships with cross-functional teams, conducted site visits and meetings between project stakeholders to discuss deliverables, schedules and conflicts - quick to resolve and keep project on schedule
Training and management of teams of 3-5 designers to update, issue and maintain all As-Built plans for 600+ floors of corporate office
Create, revise, evaluate, and implement construction document sets, including permitting for medium-sized commercial tenant improvement projects.
Customer Service Representative
Amazon
01.2020 - 01.2021
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
Interior Designer/Sales
Sage Interiors
01.2019 - 01.2020
Curated and selected materials, furniture, and accessories for aesthetically pleasing spaces; coordinated color and material palettes, integrating natural elements to emphasize biophilic design principles
Presented comprehensive design proposals using 3D renderings, color boards, and material samples for review and presentation
Estimated material requirements and preliminary costs, ensuring budget adherence
Arranged subcontracting fabrication, installation, and arrangement of materials while maintaining project schedules and communicating with other disciplines and vendors.
Design Consultant/Senior Sales Associate
Massage Envy
01.2013 - 01.2019
Evaluated clients existing spaces to identify opportunities for improvement or enhancement based on their goals and objectives.
Implemented seasonal interior and exterior design updates, incorporating biophilic elements
Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement - consistently met or exceeded sales goals
Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
Education
Architectural Engineering
Clover Park Technical College
Lakewood
Associate of Arts - Interior Design
Clover Park Technical College
Lakewood, WA
09.2019
High School Diploma -
Gig Harbor High School
Gig Harbor, WA
01.2011
Skills
AutoCAD
Revit
SketchUP
Smartsheets
Bluebeam
Adobe Creative Suite
Microsoft Office Suite
Affiliations
American Institute of Architects (AIA)
U.S. Green Building Council (USGBC)
International Interior Design Association (IIDA)
Construction Specifications Institute (CSI)
International Living Future Institute (ILFI)
Certification
LEED Green Associate, 2024
(In-Progress)
NCIDQ (In-Progress)
Timeline
Project Manager/Architectural Interior Designer
Splice
01.2021 - Current
Customer Service Representative
Amazon
01.2020 - 01.2021
Interior Designer/Sales
Sage Interiors
01.2019 - 01.2020
Design Consultant/Senior Sales Associate
Massage Envy
01.2013 - 01.2019
Architectural Engineering
Clover Park Technical College
Associate of Arts - Interior Design
Clover Park Technical College
High School Diploma -
Gig Harbor High School
LEED Green Associate, 2024
(In-Progress)
NCIDQ (In-Progress)
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