Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eva Stevens

Goffstown,NH

Summary

Proven leader in the food retail sector, notably at Hannaford Bros. Inc., where I was recognized as Service Star of the Month for surpassing customer service goals. Skilled in inventory management and problem resolution, I excel in fostering teamwork and maintaining high standards of cleanliness. My approach significantly enhances customer satisfaction and operational efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Seafood Dept Team Member

Whole Foods Market Inc
01.2023 - Current
  • Works with Team Leader to achieve sales, purchasing and labor targets.
  • Functions as point person and department person in charge in absence of Team Leader.
  • Fosters and encourages a positive environment of outstanding teamwork, mutual respect,and exceptional morale.
  • Maintains awareness of customer flows and responds promptly to customer needs and requests.
  • Above and beyond mentality towards customer service
  • Teach others in a positive constructive manner.
  • Proficiency with email,microsoft office and operations related technology.


Kitchen Lead

A Market Natural Foods
11.2019 - 11.2022
  • Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routine.
  • Coordinated with front-of-house staff to ensure seamless communication between the kitchen and retail store inventory.
  • Monitored inventory levels,order processing, product display oversight.
  • Prepared all in store produced salads,sandwiches,and baked goods as needed to meet customer needs on daily basis.
  • Open and Close Kitchen and Store as needed.

Assistant Deli Manager

Hannaford Bros. Inc.
03.2016 - 07.2019
  • Trained new team members in proper food handling techniques, equipment usage, and company policies with company provided standard of practice.
  • Established and enforced standards of personal performance and service to provide customers with consistent and positive experiences.
  • Order processing/Inventory management.
  • Increased sales through effective merchandising and attractive product displays.
  • Evaluated department conditions and operations to determine strengths and areas for improvement.
  • Kept food storage and preparation equipment and area in good working order to maximize safety and cost-efficiency standards.
  • Open and Close Dept and Store as needed.
  • Named Service Star of the Month June 2017 for exceeding all Customer Service Goals.



Education

GED -

Milford Area Senior High
Milford N.H.
06.1983

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Multitasking Abilities
  • Calm Under Pressure
  • Active Listening
  • Organization and Time Management
  • Decision-Making
  • Problem Resolution

Certification

Certificate of Completion:

Granite State College Fundamentals in Management

March 2019

Presented by N.H. Grocers Association.

Timeline

Seafood Dept Team Member

Whole Foods Market Inc
01.2023 - Current

Kitchen Lead

A Market Natural Foods
11.2019 - 11.2022

Assistant Deli Manager

Hannaford Bros. Inc.
03.2016 - 07.2019

GED -

Milford Area Senior High

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Eva Stevens