Eva Taylor
Richmond,VA
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
17
17
years of professional experience
Work History
Property Manager
Legend Property Group
05.2018 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Coordinated appointments to show marketed properties.
Assistant Property Manager
R.C. Evans Management Group
09.2017 - 05.2018
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Showed apartments to potential tenants and answered questions regarding community.
- Escalated major issues to property manager for immediate remediation.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
Property Manager
S. L. Nusbaum/Cannon Property Management
03.2011 - 08.2017
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with legal counsel to resolve tenant disputes.
- Developed and implemented marketing strategies to increase occupancy rates.
- Conducted regular inspections of both interior and exterior of properties for damage.
Property Manager
Landmark Property Services
04.2010 - 03.2011
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
Property Manager
Community Housing Partners
02.2007 - 04.2010
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
Property Manager
Drucker And Falk
04.2008 - 03.2010
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Communicated effectively with owners, residents, and on-site associates.
Education
Associate of Science - Business Management
Bryant And Stratton College-Richmond, Va
Richmond, Va06.2003
Skills
- Tenant Relations
- Maintenance Scheduling
- Vendor Management
- Staff Management
- Compliance Monitoring
- Multi-Family Property Management
- Tenant and Eviction Laws
- Leasing and Sales
- Lease Renewals
- Financial Budgeting and Reporting
Timeline
Property Manager
Legend Property Group
05.2018 - Current
Assistant Property Manager
R.C. Evans Management Group
09.2017 - 05.2018
Property Manager
S. L. Nusbaum/Cannon Property Management
03.2011 - 08.2017
Property Manager
Landmark Property Services
04.2010 - 03.2011
Property Manager
Drucker And Falk
04.2008 - 03.2010
Property Manager
Community Housing Partners
02.2007 - 04.2010
Associate of Science - Business Management
Bryant And Stratton College-Richmond, Va
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