Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

Eva Taylor

Grand Haven,MI

Summary

Strong leader with experience in team building, organization, planning and problem resolution. Ability and eagerness to adapt and learn new skills in a timely manner. Skilled in working in a kitchen, working front of house customer service, using a phone, conflict resolution, maintaining a clean work space and creating a welcoming environment for employees and costumers.

Overview

4
years of professional experience

Work History

Big Fish Sportswear

Manager
05.2022 - 08.2023

Job overview

  • Maintained professional, organized, and safe environment for employees and patrons.
  • Established team priorities, maintained schedules and monitored performance.
  • Maximized performance by monitoring daily activities and mentoring employees.

Mancino's Pizza & Grinders

Kitchen Staff
06.2020 - 03.2022

Job overview

  • Assisted customers with returns, refunds and resolving transaction issues.
  • Followed food safety practices and sanitation guidelines.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Enhanced customer satisfaction with timely meal preparation and consistent quality.
  • Experience with answering phone calls.

Spring Lake Country Club

Events Staff Member
05.2019 - 05.2021

Job overview

  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Enhanced event experiences by providing exceptional customer service and promptly addressing guests'' needs.
  • Greeted guests and welcomed patrons in support of company service policy.

JW's Food And Spirits

Hostess
06.2020 - 08.2020

Job overview

  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Organized, stocked and cleaned establishment during shifts to maintain welcoming appearance.

Countryside Greenhouse

Cashier
03.2020 - 05.2020

Job overview

  • Assisted customers with returns, refunds and resolving transaction issues.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

Northern Michigan University
Marquette, MI

Bachelor of Science from Speech, Language And Hearing Sciences
05.2026

University Overview

Muskegon Community College
Muskegon, MI

Associates of Arts And Sciences
05.2023

University Overview

Grand Haven High School
Grand Haven, MI

High School Diploma
05.2022

University Overview

Skills

  • Schedule Management
  • Team Leadership
  • Task Delegation
  • Hiring and Training
  • Negotiation and Conflict Resolution
  • Time Management
  • Telephone reception
  • Creative Thinking
  • Kitchen Staff Support
  • Flexible and Adaptable
  • Punctual and Reliable
  • Organization and Cleanliness

Additional Information

Additional Information

- 2 years learning American Sign Language

- Volunteer experience in a hospital and with childcare

- 2+ years of childcare experience with children under the age of 10

Timeline

Manager
Big Fish Sportswear
05.2022 - 08.2023
Kitchen Staff
Mancino's Pizza & Grinders
06.2020 - 03.2022
Hostess
JW's Food And Spirits
06.2020 - 08.2020
Cashier
Countryside Greenhouse
03.2020 - 05.2020
Events Staff Member
Spring Lake Country Club
05.2019 - 05.2021
Northern Michigan University
Bachelor of Science from Speech, Language And Hearing Sciences
Muskegon Community College
Associates of Arts And Sciences
Grand Haven High School
High School Diploma

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Eva Taylor