Eva Tentler
Alexandria,MN
Summary
Compassionate RN Case Manager known for high productivity and efficient task completion. Possess specialized skills in patient assessment, care planning, and case coordination. Excel in communication, empathy, and problem-solving, ensuring optimal patient outcomes and seamless healthcare service delivery.
Overview
29
29
years of professional experience
Work History
RN Case Manager
Vivie Hospice
Alexandria, MN
09.2018 - 12.2025
- Coordinated patient care plans with interdisciplinary teams to ensure holistic support.
- Educated families on disease management and end-of-life options to empower decision-making.
- Advocated for patients' rights and preferences in treatment discussions and planning.
- Documented patient progress and coordinated services using electronic health record systems.
- Maintained accurate documentation of patient progress in the electronic health record.
CNA/TMA
Edgewood Assisted Living- Memory Care
Alexandria, MN
10.2014 - 09.2018
- Assisted residents with daily living activities and personal care needs.
- Monitored and documented changes in resident behavior and health status.
- Communicated effectively with families regarding resident care and well-being.
- Maintained a clean, safe, and organized environment for residents.
- Collaborated with nursing staff to implement individualized care plans.
Office Secretary
Arnolds Park Amusement Park
Okoboji, Iowa
05.2014 - 09.2014
- Managed daily office operations and maintained organized filing systems.
- Assisted visitors and answered inquiries with friendly, helpful service.
- Supported team with bookkeeping tasks and maintained financial records.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Maintained confidentiality of sensitive information in all office transactions.
Teacher's Assistant
YMCA
Alexandria, MN
08.2013 - 05.2014
- Assisted lead teachers in preparing lesson materials and classroom activities.
- Supervised recreational activities to ensure student safety and engagement.
- Communicated effectively with parents about student progress and behavior.
- Supervised children and participated with children in activities.
Pharmacy Technician
Seip Drug
Battle Lake, Minnesota
05.2010 - 07.2013
- Dispensed medications accurately according to prescriptions and safety guidelines.
- Assisted customers in locating over-the-counter products and provided recommendations.
- Managed inventory levels, ensuring stock availability and proper storage conditions.
- Collaborated with healthcare professionals to clarify medication-related inquiries.
- Processed prescription orders using pharmacy management software efficiently.
- Maintained cleanliness and organization of the pharmacy workspace consistently.
Pharmacy Technician
Pamida Pharmacy
Wadena, Minnesota
08.2006 - 05.2010
- Dispensed medications accurately according to prescriptions and safety guidelines.
- Assisted customers in locating over-the-counter products and provided recommendations.
- Managed inventory levels, ensuring stock availability and proper storage conditions.
- Processed prescription orders using pharmacy management software efficiently.
- Collaborated with healthcare professionals to clarify medication-related inquiries.
- Maintained cleanliness and organization of the pharmacy workspace consistently.
Assistant Manager
Pamida
Wadena, Minnesota
08.2001 - 08.2006
- Assisted in managing daily store operations and staff scheduling.
- Collaborated with team members to ensure excellent customer service standards.
- Monitored inventory levels and coordinated restocking efforts with suppliers.
- Implemented promotional displays to enhance product visibility in the store.
- Resolved customer inquiries and complaints effectively and professionally.
- Supported management in maintaining compliance with safety regulations and practices.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
Assistant Manager
SUBWAY®Restaurants
Wadena, Minnesota
04.1997 - 07.2001
- Assisted in managing daily store operations and staff scheduling.
- Collaborated with team members to ensure excellent customer service standards.
- Trained new employees on company policies and retail procedures.
- Monitored inventory levels and coordinated restocking efforts with suppliers.
- Implemented promotional displays to enhance product visibility in the store.
- Resolved customer inquiries and complaints effectively and professionally.
- Supported management in maintaining compliance with safety regulations and practices.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
Education
Associate of Science - Nursing
Alexandria Technical College
Alexandria, Minnesota, MN05-2023
High School Diploma -
Heron Lake -okabena
Okabena, MN05-1987
Skills
- Care coordination and advocacy
- Electronic health records
- Chronic disease management
- Treatment planning
- Health communication
- Interdisciplinary collaboration
- Patient education
- Attention to detail
- Time management
- Problem solving and critical thinking
- Case evaluation
- Active listening
- Medication management
References
References available upon request.
Timeline
RN Case Manager
Vivie Hospice
09.2018 - 12.2025
CNA/TMA
Edgewood Assisted Living- Memory Care
10.2014 - 09.2018
Office Secretary
Arnolds Park Amusement Park
05.2014 - 09.2014
Teacher's Assistant
YMCA
08.2013 - 05.2014
Pharmacy Technician
Seip Drug
05.2010 - 07.2013
Pharmacy Technician
Pamida Pharmacy
08.2006 - 05.2010
Assistant Manager
Pamida
08.2001 - 08.2006
Assistant Manager
SUBWAY®Restaurants
04.1997 - 07.2001
Associate of Science - Nursing
Alexandria Technical College
High School Diploma -
Heron Lake -okabena