Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Eva Thomas

San Diego,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Devoted to giving every customer a positive and memorable experience

Overview

4
4
years of professional experience

Work History

Sales Associate

Perch, Skipper&Scout
Vail, CO
07.2021 - 07.2024
  • Collaborated with peers and coworkers in order to maintain a welcoming environment for shoppers.
  • Creatively filmed for social media and coordinated events with my co-workers.
  • Greeted every customer as they entered the door.
  • Maintained a clean and organized environment for returning and new shoppers.
  • Organized stockroom shelves according to size, color or style.
  • Developed promotional strategies to increase sales volume.
  • Maintained up-to-date knowledge of store merchandise and policies.

Barista

Yetis Grind
Eagle, CO
05.2023 - 06.2024
  • Collaborated with peers and coworkers in order to maintain a welcoming environment for customers.
  • Performed opening and closing duties by myself and with coworkers to prep and/or close down the restaurant for the day.
  • Operated an espresso machine to make lattes, cappuccinos, specialty drinks, etc.
  • Worked with different teas, smoothies, cold brews, foods, and others in order to master the items that are presented on the menu.
  • Greeted every customer as they entered the door.
  • Maintained a clean and organized environment for returning and new customers.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Operated cash registers to process customer payments.

Server

Westside Cafe
Vail, CO
05.2022 - 09.2022
  • Monitored customer movement
  • Organized seating charts in order to arrange walk ins and other customers
  • Provided items requested by customers swiftly
  • Constantly refilled waters and drinks as requested by customers.
  • Communicated thoroughly with customers throughout their stay.
  • Maintained excellent customer service
  • Used an espresso machine to craft frequent coffee drinks for customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.

Server & Hostess

Cafe 163
Edwards, CO
05.2020 - 09.2020
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Assisted in training new servers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Prepared drinks according to standard recipes.
  • Checked food before serving it to customers.
  • Took orders from customers accurately and in a timely manner.
  • Greeted guests and provided menus.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.

Education

San Diego State University
01.2026

Skills

  • Restaurant server
  • Barista
  • Sales associate
  • Customer service
  • Organizational skills
  • Espresso machine operation
  • Menu knowledge
  • Social media coordination
  • POS Systems
  • Cash Handling
  • Up-selling
  • Opening and closing duties
  • Positive and professional

Affiliations

  • SDSU Green Love Club Member
  • SDSU Positivity Club Leader
  • SDSU Jewelry Co-Op Member

References

  • Sophie Borton, (970) 389 - 3945
  • Elise Gilbert, (914) 552 - 9293
  • Marci Leith, (303) 810 - 8152

Timeline

Barista

Yetis Grind
05.2023 - 06.2024

Server

Westside Cafe
05.2022 - 09.2022

Sales Associate

Perch, Skipper&Scout
07.2021 - 07.2024

Server & Hostess

Cafe 163
05.2020 - 09.2020

San Diego State University
Eva Thomas