EVA VANESSA VALENCIA AGUILAR
Fremont,CA
Summary
Motivated professional with experience in customer service and sales. Known for building strong relationships, solving problems, and adapting to new challenges. Strong communicator with a focus on providing excellent customer experiences. Eager to contribute to a team and continue growing professionally.
Overview
3
3
years of professional experience
Work History
Administrative Assistant/Recruiter
ARCH Preneurs
02.2025 - Current
- Managed recruitment processes from start to finish, including posting job openings, screening resumes, scheduling interviews, and facilitating onboarding for new hires.
- Administered daily office operations, ensuring a smooth and efficient work environment by handling scheduling, managing supplies, and coordinating meetings.
- Developed and maintained internal communication processes, ensuring all employees were kept informed of relevant updates and company policies.
- Played a key role in supporting executive staff with daily administrative tasks, scheduling, and project coordination.
Sales Representative
MedMassager
03.2022 - 01.2025
- Delivered engaging product presentations and educated customers on the benefits of MedMassager products.
- Responded to customer inquiries with up-to-date product knowledge, ensuring informed decision-making.
- Maintained a clean and organized demonstration space, ensuring a hygienic and professional environment.
- Facilitated group demonstrations, confidently presenting to potential customers.
Appointment Setter/BDC Representative
MAZDA Dealership
12.2023 - 02.2024
- Conduct over 75 calls daily, setting appointments for prospective car buyers.
- Respond promptly to emails and text messages, providing timely and accurate information.
- Assist customers in vehicle selection, offering personalized recommendations based on their needs.
- Familiarize with the dealership’s inventory to answer customer questions and ensure satisfaction.
Phone Customer Service Representative
Vericast
09.2023 - 11.2023
- Managed inbound customer calls for a banking client, assisting with online banking conversions.
- Utilized internal resources to resolve client queries and provide step-by-step guidance.
- Conducted research to retrieve customer data and offered personalized support.
- Delivered exceptional service, ensuring customer satisfaction and positive feedback.
Education
High School Diploma -
MacArthur High School
San Antonio, TX05-2021
Skills
- Leadership
- Organization
- Building Relationships
- Office administration
- Sales
Languages
Fluent in English and Spanish
Timeline
Administrative Assistant/Recruiter
ARCH Preneurs
02.2025 - Current
Appointment Setter/BDC Representative
MAZDA Dealership
12.2023 - 02.2024
Phone Customer Service Representative
Vericast
09.2023 - 11.2023
Sales Representative
MedMassager
03.2022 - 01.2025
High School Diploma -
MacArthur High School
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