I am a dynamic, refreshing, energetic, support-staff professional with over 25 years of experience of assisting high level executives, attorneys, physicians, and managers. I am also a team player and prepared to oversee the day-to-day tasks in any department that I can serve.
Overview
39
39
years of professional experience
Work History
Home Health Aide
United Rehab Providers
09.2014 - Current
Improved patient well-being by providing compassionate and attentive personal care.
Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Secretary II
Advocate Christ Med. Ctr. And Hope Children's Hosp
09.2001 - 03.2014
Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
Collaborated with cross-functional teams on special projects to achieve successful outcomes within deadlines.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Maintained office supplies inventory by checking stock and ordering new supplies.
Provided clerical support to company employees by copying, faxing, and filing documents.
Handled daily scheduling tasks and provided administrative support for entire department.
Built rapport with callers through active listening skills and empathetic responses to their concerns or requests.
Ensured accurate information delivery with clear communication and proper telephone etiquette.
Lead Word Processor
Altheimer & Gray Law Firm
09.1996 - 09.2000
Facilitated seamless file conversions between different formats while maintaining original content integrity.
Safeguarded sensitive information through meticulous handling of confidential materials and adherence to company policies.
Maintained strict adherence to deadlines, completing all assigned projects in a timely manner.
Ensured error-free documents by conducting thorough proofreading and editing procedures.
Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Administrative Assistant to the Vice President
Chicago Board Of Trade
08.1985 - 09.1996
Improved workflow efficiency with meticulous organization of electronic files, folders, and shared drives on a regular basis.
Maintained confidentiality of sensitive information through proper storage methods and adherence to company policies.
Processed travel expenses and reimbursements for executive team and senior management group.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
Microsoft Office Certification-class Date 3.18.24
Moraine Valley Community College
Palos Park, IL
High School Diploma -
Richard J. Daley Community College
Chicago, IL
1982
Liberal Arts And General Studies
Richard J. Daley Community College
Chicago, IL
1982
Skills
Calendar Management Skills
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Software
Microsoft Outlook
Timeline
Home Health Aide
United Rehab Providers
09.2014 - Current
Secretary II
Advocate Christ Med. Ctr. And Hope Children's Hosp
09.2001 - 03.2014
Lead Word Processor
Altheimer & Gray Law Firm
09.1996 - 09.2000
Administrative Assistant to the Vice President
Chicago Board Of Trade
08.1985 - 09.1996
Microsoft Office Certification-class Date 3.18.24
Moraine Valley Community College
High School Diploma -
Richard J. Daley Community College
Liberal Arts And General Studies
Richard J. Daley Community College
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