Eva Vilchez
Chicago,IL
Summary
Dynamic leader with a proven track record. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Pick Pack Lead
Farmers Fridge
Chicago, IL
10.2023 - Current
- Promoted workplace morale with positive attitude, open communication, and strong teamwork skills.
- Maintained clean workspaces to ensure compliance with sanitation standards while enhancing overall efficiency during operations.
- Contributed to a safe working environment by adhering to health and safety regulations in all tasks performed.
- Demonstrated adaptability by quickly learning new systems and processes when required for operational efficiency.
- Followed all safety protocols while operating equipment such as pallet jacks or forklifts, minimizing accidents in workplace
- Collaborated with team members to meet daily goals and deadlines, contributing to overall operational success.
Customer Account Specialist
Total Quality Logistics Inc.
Lombard, IL
05.2021 - 11.2022
- Managed daily shipment activities, resolving issues to ensure pickup and delivery is on time.
- Input, update, and manage shipment information
- Collaborated with support team to guarantee each shipment is serviced properly.
- Assisted with billing and accounting responsibilities.
- Communicated with approximately 10 clients daily to understand needs and explain product value.
Shift Leader Manager
Lettuce Entertain You
Chicago, IL
02.2016 - 03.2021
- Cooperated with coworkers to improve customer experience and manage storefront.
- Excelled in every store position and regularly backed up front-line staff.
- Supervised 10 employees and oversaw quality compliance with company standards for food and services.
Education
High School Diploma -
J. Sterling Morton High School
Cicero, IL06.2016
Skills
- Team Leadership
- Task Delegation
- Teamwork and Collaboration
- Computer Proficiency
- Problem-Solving
- Reliability
- Adaptability and Flexibility
- Cross-Functional Teamwork
- Analytical and Critical Thinking
- Organizational Skills
Timeline
Pick Pack Lead
Farmers Fridge
10.2023 - Current
Customer Account Specialist
Total Quality Logistics Inc.
05.2021 - 11.2022
Shift Leader Manager
Lettuce Entertain You
02.2016 - 03.2021
High School Diploma -
J. Sterling Morton High School