Eva Walls
Robertsdale,AL
Summary
Accomplished Office Clerk and Secretary with a proven track record at Globe International and Giles Underwood and Wilson, LLC, enhancing office efficiency and customer satisfaction. Expert in data management and maintaining records, coupled with exceptional organizational skills and a knack for verbal communication. Streamlined administrative processes, significantly improving team productivity and operational effectiveness.
Overview
1
1
year of professional experience
Work History
Office Clerk
Globe International
05.2024 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
- Created and maintained detailed records of all office activities.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
Secretary
Giles Underwood and Wilson, LLC
01.2024 - 08.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
Education
High School Diploma -
White Sands Academy
Robertsdale, AL05.2023
Skills
- Data Entry
- Maintaining records
- Data Management
- Verbal Communication
- Customer Service
- Organization
- Office Administration
Timeline
Office Clerk
Globe International
05.2024 - Current
Secretary
Giles Underwood and Wilson, LLC
01.2024 - 08.2024
High School Diploma -
White Sands Academy
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