Eva Wells

Managed office guest and client - meeting space and work space.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Handled escalated calls efficiently, finding satisfactory resolutions for clients.
• Responded to client requests for products, services, and company information.
• Maintained detailed client records
• Addressed customer inquiries to ensure satisfaction and foster positive service experience.
• Order office supplies and handle catering needs for clients and staff
• Sought ways to improve processes and services provided.
• Trained staff on operating procedures and company services.
• Responded proactively and positively to rapid change.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Delivered prompt service to prioritize client and staff needs.