Summary
Overview
Work History
Education
Skills
Club member of a non-profit
Timeline
Generic

Eva Windeknecht

Summary

Dynamic and customer-focused professional with extensive experience at Walgreens, excelling in customer service and complaint resolution. Proven ability to enhance customer satisfaction through effective problem-solving and product knowledge. Skilled in team collaboration and POS system operation, consistently achieving positive feedback and repeat business.

Knowledgeable [Desired Position] with strong background in delivering high-quality customer support and resolving client issues effectively. Proven ability to handle diverse customer inquiries and maintain high satisfaction ratings. Demonstrated communication and problem-solving skills to enhance customer experiences.

As professional with high standards and focus on results, adept at managing customer interactions and providing exceptional service. Known for reliability and adaptability in dynamic environments, ensuring seamless team collaboration and positive outcomes. Proficient in conflict resolution and communication, valued for positive attitude and customer-first approach.

Overview

15
15
years of professional experience

Work History

Pharmacy Customer Service Associate

Walgreeens
07.2023 - 04.2025
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Gas Station Attendant

Amerimarket/ Midwest Energy
07.2022 - 08.2023
  • Maintained clean and orderly work station.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Helped with the inventory for truck deliveries and liquor ordering.

Line Cook/Food Preparation Worker/Cashier

Hardee's Restaurant
12.2021 - 07.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Deli Associate

Walmart
01.2011 - 04.2014
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.

Biscuit Maker/Food Preparation Worker

Hardee's Restaurant
10.2010 - 01.2011
  • Maintained accurate inventory of baking supplies and ingredients.
  • Provided input to marketing efforts, leveraging first-hand experience with customer preferences to help shape marketing campaigns and messaging.
  • Supported quality control efforts by conducting routine inspections of finished products to ensure consistency and excellence.
  • Accurately managed monetary transactions at front counter of restaurant.
  • Collaborated with team members to maintain a clean and safe working environment, ensuring adherence to food safety regulations.
  • Listened to customer comments on food and service and addressed customer complaints quickly.
  • Delivered prepared bakery products quickly to customers, restaurants and convenience centers.

Education

No Degree - Elementary Education

Southeast Missouri State University
Cape Girardeau, MO

High School Diploma -

Oran High School
Oran, MO
05-2005

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Customer complaint resolution
  • Product knowledge
  • Complaint handling
  • Stock replenishment
  • Guest services
  • Assertiveness
  • Customer relationship management (CRM)
  • Product and service solutions
  • POS system operation

Club member of a non-profit

I became a member of Buttheadz Grower's Club in October 2024, with my boyfriend. We recently went to businesses and asked for donations, sponsorship and vendor opportunities. We participate in various activities to help raise funds to build raised garden beds and give back our vegetables and other various plants to the local communities and the SEMO food bank. We also have canned food drives and strive to bring a positive outlook on cannabis.

Timeline

Pharmacy Customer Service Associate

Walgreeens
07.2023 - 04.2025

Gas Station Attendant

Amerimarket/ Midwest Energy
07.2022 - 08.2023

Line Cook/Food Preparation Worker/Cashier

Hardee's Restaurant
12.2021 - 07.2022

Deli Associate

Walmart
01.2011 - 04.2014

Biscuit Maker/Food Preparation Worker

Hardee's Restaurant
10.2010 - 01.2011

No Degree - Elementary Education

Southeast Missouri State University

High School Diploma -

Oran High School
Eva Windeknecht