Overview
Work History
Education
Skills
Highlights
Languages
Timeline
Generic

Eva Angelina Machuca

North Las Vegas,NV

Overview

14
14
years of professional experience

Work History

Cashier

Short Line Express Market Chevron
Las Vegas, NV
01.2024 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Sales Associate

Westgate Las Vegas Resort & Casino
Las Vegas, NV
11.2023 - 12.2023
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.

Sales Associate

CUTCO
Bakersfield, CA
05.2023 - 08.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.

Cashier

Chevron
Taft, CA
12.2022 - 02.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.

Cashier

Chevron
Bakersfield, CA
10.2022 - 12.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Cook

Buffalo Wild Wings
Bakersfield, CA
05.2022 - 07.2022
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Ordered supplies as needed for the kitchen.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Monitored stock levels of food items and ordered more when necessary.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.

Deli Cook

A & A Station
Maricopa, CA
06.2020 - 04.2022
  • Cleaned and prepared various foods items, such as meats, vegetables, fruits, soups and salads for cooking or serving.
  • Prepared sandwiches to order using ingredients such as breads, meats, cheeses and condiments.
  • Operated grills, deep-fat fryers and other kitchen equipment in accordance with safety regulations.
  • Stocked food supplies needed for daily operations.
  • Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in the correct manner.
  • Kept work area clean and sanitized at all times; washed dishes as needed.
  • Assisted with inventory management by tracking stock levels for ordering purposes.
  • Maintained a safe work environment by following all health codes and sanitation guidelines set forth by the company.
  • Ensured quality control of all products served to customers.
  • Checked temperatures of freezers, refrigerators and heating equipment to maintain proper temperature levels according to health code regulations.
  • Trained new staff members on proper food handling techniques, safety procedures and menu items knowledge.
  • Adhered strictly to established cash handling procedures while ringing up orders.

School Yard Aid/School Janitor

Maricopa High School
Maricopa, CA
01.2020 - 03.2020
  • Swept, mopped and vacuumed classrooms, hallways and other areas of the school.
  • Cleaned bathrooms, replenished supplies and disposed of trash.
  • Stocked shelves with cleaning supplies, paper products and other materials.
  • Dusted surfaces of desks, chairs and tables to maintain cleanliness.

Caregiver

IHSS Adult Services Program
Bakersfield, CA
12.2017 - 05.2018
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.

Front Desk Clerk

Best Western Heritage Inn
Bakersfield, CA
09.2015 - 04.2017
  • Greeted customers upon arrival and provided assistance with check-in or check-out procedures.
  • Answered incoming calls and directed them to the appropriate personnel.
  • Assisted in resolving customer complaints and inquiries in a timely manner.
  • Processed credit card, cash, and other forms of payment for guest accounts.
  • Maintained accurate records of all guests' stays and charges.
  • Provided information regarding hotel amenities, services, and local attractions.
  • Updated computer system with current guest information.
  • Ensured that lobby area was clean, orderly, and stocked with necessary supplies at all times.
  • Verified identification for security purposes prior to issuing room keys.
  • Performed end-of-day closing duties such as balancing cash drawer, counting inventory items.
  • Prepared documents related to guest accounts including invoices, reservations.
  • Monitored surveillance cameras in lobby areas to ensure safety of guests and staff members.
  • Coordinated special requests from guests such as arranging transportation services or providing extra towels and linens.
  • Scheduled wake-up calls for guests who requested them.
  • Provided directions to nearby restaurants or other establishments as requested by guests.
  • Stocked office supplies in order to maintain adequate levels throughout the work day.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Maintained clean and presentable reception area to maintain professional business reputation.

Sandwich Maker

Subway
Taft, CA
08.2014 - 01.2015
  • Prepared sandwiches according to customer specifications, including ingredients and condiments.
  • Maintained a clean and safe work environment by adhering to food safety regulations.
  • Operated cash registers, handled money, and provided change when necessary.
  • Greeted customers in a friendly manner and answered questions about menu items.
  • Ensured all products were fresh by checking expiration dates on food packages.
  • Cleaned the kitchen area, equipment, utensils, counters, floors. after each shift.
  • Followed proper procedures for preparing and storing food in accordance with health codes.
  • Changed gloves between tasks to ensure sanitation standards were met during preparation processes.
  • Routinely checked temperatures of hot and cold cases to ensure food safety guidelines were followed.
  • Checked out customers efficiently at the end of their order transaction.
  • Restocked supplies such as napkins and condiments throughout shifts as needed.
  • Performed opening, closing duties such as restocking coolers, freezers before closing time.

Waitress

Tina Diner's
Maricopa, CA
06.2010 - 08.2012
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Bussed tables as needed during peak hours.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Performed basic math calculations when computing bills for customers' meals.

Education

High School Diploma -

Maricopa High School
06.2014

Attending -

University of Arizona of Global Campus

Skills

  • Cash Handling
  • Cash Register Operation
  • Payment Processing
  • Customer Assistance
  • Drawer balancing
  • Customer Service
  • ID Verification
  • Payment Collection
  • Returns processing
  • Customer Relations
  • Conflict Resolution
  • Product Knowledge
  • Issue Resolution
  • Work Ethic and Integrity
  • Written and verbal communication
  • Reliability and punctuality
  • Professionalism and Courtesy
  • Cleaning and sanitizing
  • Complex Problem-Solving
  • Patience and Empathy
  • Credit and cash transactions
  • Merchandise Restocking
  • Reliable and Responsible
  • Goal Setting
  • Microsoft Office
  • Active Listening
  • Task Prioritization
  • Total Payment Calculation
  • Transaction Balance Sheets
  • Problem-solving abilities
  • Adaptability and Flexibility
  • Honest and Dependable

Highlights

Over five years of experience in the customer service field. Attentive listener, and communicator, patient, discreet, and very organize. Bilingual: English and Spanish

Languages

English
Professional
Spanish
Professional

Timeline

Cashier

Short Line Express Market Chevron
01.2024 - Current

Sales Associate

Westgate Las Vegas Resort & Casino
11.2023 - 12.2023

Sales Associate

CUTCO
05.2023 - 08.2023

Cashier

Chevron
12.2022 - 02.2023

Cashier

Chevron
10.2022 - 12.2022

Cook

Buffalo Wild Wings
05.2022 - 07.2022

Deli Cook

A & A Station
06.2020 - 04.2022

School Yard Aid/School Janitor

Maricopa High School
01.2020 - 03.2020

Caregiver

IHSS Adult Services Program
12.2017 - 05.2018

Front Desk Clerk

Best Western Heritage Inn
09.2015 - 04.2017

Sandwich Maker

Subway
08.2014 - 01.2015

Waitress

Tina Diner's
06.2010 - 08.2012

High School Diploma -

Maricopa High School

Attending -

University of Arizona of Global Campus

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Eva Angelina Machuca