EVA K. ZAPIEN
Business Administration
San Diego,CA
Summary
Experienced Administrative Assistant with a strong background in efficiently handling complex administrative tasks and providing support to executive teams. Recognized for ability to streamline office procedures and boost productivity through creative and effective solutions. Adept at managing calendars and coordinating projects, showcasing expertise in these areas.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Self-Employed (Part-Time)
Forever Productions LLC
California, USA
01.2017 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Provided exceptional customer service throughout the entire planning process, from initial consultation to final product delivery.
Administrative Specialist
DMG MORI - Technium USA
Davis, CA
10.2022 - 03.2025
- Managed $4M+ in SaaS sales operations, optimizing sales workflows and automating CRM processes to improve efficiency.
- Successfully integrated QuickBooks accounting system into business operations, streamlining financial management and reporting processes.
- Served as the primary point of contact for all software sales business needs, including purchasing, quoting, inventory management, shipping, delivery, trade compliance, and logistical coordination for imports and exports.
- Coordinated cross-departmental efforts across marketing, trade, legal, logistics, and research and development teams, ensuring alignment and efficiency in achieving business objectives.
- Mastered internal systems and operations, becoming a go-to problem solver for management and delivering innovative solutions to complex challenges.
- Ensured compliance with trade regulations and logistical requirements, mitigating risks and maintaining smooth import/export operations.
Prenatal Social Worker
Family Health Centers of San Diego
San Diego, CA
03.2020 - 03.2021
- Updated 14+ client documentation for accurate, compliant and current records daily.
- Interviewed patients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Guided patients through the complex disability application process, offering step-by-step assistance and ensuring their access to essential benefits.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Care Coordinator
Family Health Centers of San Diego
San Diego, CA
06.2019 - 03.2020
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed a 200 patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
Office Manager
Spotlight Studios
San Diego, CA
03.2018 - 06.2019
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed a high volume of appointments, scheduling 10-50 sessions per week for 6 contracted photographers.
- Collaborated with businesses to create visual content that aligned with their brand identity and marketing goals, contributing to effective branding
- Managed bookkeeping tasks using QuickBooks, ensuring accurate recordkeeping and financial transparency.
Education
Bachelor of Arts - Social Work, Spanish, Business Management
San Diego State University
San Diego, CA05-2017
Skills
- Office administration
- Organization and multitasking
- Office management
- Relationship building
- Accounting procedures
- Business administration
- Event coordination
- Recordkeeping and reporting
- Document control
- Strategic planning
- Process improvement
- Bookkeeping
- Quickbooks
- Travel coordination
- Administrative improvement
- Vendor relationships
Certification
- Digital Marketing Certification - 2020, SDSU
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Photography
- Dancing
- Stand-up Paddleboarding (SUP)
- Environmental Conservation Projects
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Adobe Photoshop
Adobe Lightroom
QuickBooks Online
Accomplishments
- Achieved sales report automation by introducing Quickbooks Online for software sales tasks.
- Coordinated 10+ special public and private events.
- Self-taught photograph and successfully ran a profitable business.
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Company CultureFlexible work hoursPaid time offTimeline
Administrative Specialist
DMG MORI - Technium USA
10.2022 - 03.2025
Prenatal Social Worker
Family Health Centers of San Diego
03.2020 - 03.2021
Care Coordinator
Family Health Centers of San Diego
06.2019 - 03.2020
Office Manager
Spotlight Studios
03.2018 - 06.2019
Self-Employed (Part-Time)
Forever Productions LLC
01.2017 - Current
Bachelor of Arts - Social Work, Spanish, Business Management
San Diego State University
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