Evalana Ruban
Kissimmee,FL
Summary
Dynamic administrative coordinator with a focus on staff supervision, training, and operational efficiency. Expertise in data management and customer relations, contributing to streamlined processes and enhanced guest experiences.
Overview
6
6
years of professional experience
Work History
Administrative Coordinator
Museum of Sex
Miami, FL
12.2024 - 08.2025
- Coordinated scheduling and logistics for museum events, supporting successful execution and guest service operations.
- Oversaw daily operations, including opening/closing procedures, and staff scheduling.
- Respond to customer inquiries by email and phone, ensuring efficient communication.
- Assisted in maintaining accurate visitor records and ticketing systems.
Office Manager
Retshub LLC
Boca Raton, FL
01.2023 - 11.2024
- Maintained accurate client records, prepared reports, and managed digital filing systems.
- Coordinated vendor relations, supply orders, and internal/external communications.
- Maintained office supplies inventory and placed timely orders.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Administrative Assistant
Harley Davidson Inc
Sunrise, FL
05.2022 - 12.2022
- Managed calendar and scheduled appointments for executives and team members.
- Prepared meeting materials and distributed agendas to participants in advance.
- Maintained filing systems for easy access to documents and records.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Administrative Assistant
AutoShow Sales and Service
Plantation, FL
01.2022 - 05.2022
- Assisted customers with inquiries and service requests through multiple communication channels.
- Managed appointment scheduling for service and sales departments efficiently and accurately.
- Conducted follow-up calls to ensure customer satisfaction and address any ongoing concerns.
- Collaborated with sales teams to provide product information and support customer decisions.
Opening Manager
Midnight Cookies & Cream
Tamarack, FL
12.2020 - 12.2021
- Oversaw inventory management, ensuring timely restocking of supplies and products.
- Verified accuracy of invoices before submitting them for payment.
- Maintained records of employee attendance, performance, payroll information.
- Monitored the daily operations of the store, including sales, employees, customer service, and stocking.
Crew Member Team Leader
Cold Stone
Coral Springs, FL
10.2019 - 10.2020
- Supervised crew members during busy shifts to ensure efficient service.
- Trained new team members on operational procedures and customer service standards.
- Managed inventory levels to maintain product availability and quality.
- Implemented cleanliness standards in preparation areas and customer-facing spaces.
Education
Bachelor of Arts - International Relations
Florida International University (FIU)
Miami05.2026
Associate of Arts -
Broward College
Fort Lauderdale12.2022
Skills
- Office Administration & Scheduling
- Staff Supervision & Training
- Data Entry & Database Management
- Document Preparation & Filing Systems
- Customer & Client Communications
- Inventory & Supply Management
- Event & Meeting Coordination
- Time Management & Multitasking
Technical Skills
- Microsoft Office Suite
- Google Workspace
- Homebase
- When2Work
- ADP
- Panasonic
- Focus Systems
- Squarespace
- Toast
- Clover
- Zebra
Websites
References
References available upon request.
Timeline
Administrative Coordinator
Museum of Sex
12.2024 - 08.2025
Office Manager
Retshub LLC
01.2023 - 11.2024
Administrative Assistant
Harley Davidson Inc
05.2022 - 12.2022
Administrative Assistant
AutoShow Sales and Service
01.2022 - 05.2022
Opening Manager
Midnight Cookies & Cream
12.2020 - 12.2021
Crew Member Team Leader
Cold Stone
10.2019 - 10.2020
Bachelor of Arts - International Relations
Florida International University (FIU)
Associate of Arts -
Broward College
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