Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evalanie Miller

Spokane,WA

Summary

Adept at driving sales growth and enhancing customer satisfaction, I leveraged cutting techniques and team-building skills at Safeway to mentor staff and implement quality control, boosting department success. My strategic approach to inventory management and customer relations significantly improved profitability and fostered a positive shopping environment.

Overview

20
20
years of professional experience

Work History

Meat Manager

Safeway
02.2023 - Current
  • Conducted regular quality control checks on incoming shipments, ensuring only the freshest meats were offered to customers.
  • Mentored junior staff members in proper meat handling techniques, fostering a culture of continuous improvement.
  • Demonstrated strong leadership skills in managing daily operations of the meat department, consistently meeting targets for sales growth and customer satisfaction.
  • Enhanced meat department sales by ensuring proper product display and presentation.
  • Maintained a clean and sanitary work environment in compliance with food safety regulations and guidelines.
  • Monitored supplier performance to guarantee timely deliveries and maintain optimal inventory levels.
  • Reduced waste costs by implementing effective inventory management and rotation systems.
  • Developed and executed successful holiday promotions, including special offers and themed displays designed to attract shoppers during peak seasonal periods.
  • Maintained open lines of communication with all team members, fostering a positive work environment conducive to high productivity levels and employee retention.
  • Increased customer satisfaction by providing knowledgeable assistance and recommendations on meat selections.
  • Ensured consistent high-quality products by closely monitoring cutting, grinding, and packaging processes.
  • Collaborated with store management to develop successful promotional strategies for meat department offerings.
  • Addressed customer concerns promptly and professionally, fostering strong relationships and promoting repeat business through excellent service experiences.
  • Optimized staffing schedules to ensure adequate coverage during peak shopping hours, resulting in reduced wait times for customers.
  • Oversaw budgeting processes for the meat department, regularly reviewing financial reports to identify opportunities for improved profitability or expense reduction measures.
  • Managed ordering process for all meat products, streamlining procedures to improve efficiency while reducing overstock issues.
  • Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Trained new employees on handling, safety and stocking procedures.
  • Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
  • Worked closely with employees and customers to effectively manage daily operations and communications.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Conducted regular inventories of stock and documented losses using Software.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Meat Manager

Foodland Supermarkets
09.2004 - 10.2021
  • Conducted regular quality control checks on incoming shipments, ensuring only the freshest meats were offered to customers.
  • Mentored junior staff members in proper meat handling techniques, fostering a culture of continuous improvement.
  • Demonstrated strong leadership skills in managing daily operations of the meat department, consistently meeting targets for sales growth and customer satisfaction.
  • Enhanced meat department sales by ensuring proper product display and presentation.
  • Maintained a clean and sanitary work environment in compliance with food safety regulations and guidelines.
  • Monitored supplier performance to guarantee timely deliveries and maintain optimal inventory levels.
  • Reduced waste costs by implementing effective inventory management and rotation systems.
  • Developed and executed successful holiday promotions, including special offers and themed displays designed to attract shoppers during peak seasonal periods.
  • Negotiated favorable pricing agreements with suppliers, contributing to overall cost reduction efforts within the store.
  • Directed the implementation of new merchandising layouts to showcase featured products and drive sales growth in the department.
  • Maintained open lines of communication with all team members, fostering a positive work environment conducive to high productivity levels and employee retention.
  • Implemented employee training programs focused on enhancing product knowledge and improving customer service skills among team members.
  • Increased customer satisfaction by providing knowledgeable assistance and recommendations on meat selections.
  • Ensured consistent high-quality products by closely monitoring cutting, grinding, and packaging processes.
  • Collaborated with store management to develop successful promotional strategies for meat department offerings.
  • Addressed customer concerns promptly and professionally, fostering strong relationships and promoting repeat business through excellent service experiences.
  • Optimized staffing schedules to ensure adequate coverage during peak shopping hours, resulting in reduced wait times for customers.
  • Oversaw budgeting processes for the meat department, regularly reviewing financial reports to identify opportunities for improved profitability or expense reduction measures.
  • Managed ordering process for all meat products, streamlining procedures to improve efficiency while reducing overstock issues.
  • Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Trained new employees on handling, safety and stocking procedures.
  • Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
  • Worked closely with employees and customers to effectively manage daily operations and communications.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
  • Conducted regular inventories of stock and documented losses using Software.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Launched quality assurance practices for each phase of development
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Education

Diploma -

Konawaena High School
Kealakekua, HI
06.1998

Skills

  • Cutting techniques
  • Inventory ordering
  • Pricing strategy
  • Loss prevention strategies
  • Promotion planning
  • Replenishment coordination
  • Department activity logging
  • Pricing expertise
  • Loss prevention policies
  • Merchandising management
  • Pricing control
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Customer Relations
  • Team building
  • Conflict Resolution
  • Employee Training
  • Operations Management
  • Professionalism
  • Quality Control
  • Sales strategy
  • Time management abilities
  • Adaptability
  • Project Management
  • Crisis Management
  • Risk Management
  • Profit and Loss Management
  • Problem-solving aptitude
  • Performance Management
  • Market Research
  • Revenue Growth
  • Negotiation
  • Program Development
  • Marketing strategy
  • Cost Reduction
  • Schedule oversight
  • Business Intelligence
  • Product Development
  • Policy administration
  • Plan projects
  • Cross-functional team leadership
  • Communication Skills

Timeline

Meat Manager

Safeway
02.2023 - Current

Meat Manager

Foodland Supermarkets
09.2004 - 10.2021

Diploma -

Konawaena High School

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Evalanie Miller