Evalin Koffa
Buffalo,NY
Summary
Observant Accounts Payable Analyst possessing in-depth knowledge of accounting standards, principles and procedures. Compiles payment data, monitors invoice processing and funds disbursement and prepares summarized income-expense reports using QuickBooks. Analytical professional committed to accurately evaluating, recording and presenting financial data.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Accounts Payable Analyst
Modern Disposal
08.2022 - 09.2023
- Accurately processed a high volume of supplier invoices, ensuring adherence to company policies and procedures.
- Conducted rigorous invoice verification, resolving discrepancies promptly to prevent payment errors and maintain healthy vendor relationships.
- Implemented a streamlined digital filing system, reducing retrieval time by 30% and enhancing overall document organization.
- Efficiently managed payment schedules, ensuring on-time disbursement of accounts payable, which improved supplier satisfaction and fostered trust.
- Presented audit findings to accounting manager after reviewing results and paperwork.
- Entered figures using 10-key calculator to compute data quickly.
Document Analyst
M&T Bank
01.2021 - 09.2022
- Oversaw the organization and maintenance of sensitive financial documents and records in a high-security vault.
- Implemented a systematic tracking system to ensure accurate document retrieval and minimize errors.
- Maintained strict adherence to security protocols and regulatory requirements, ensuring the confidentiality and integrity of stored documents.
- Conducted regular security audits and assessments to identify vulnerabilities and implemented necessary improvements.
- Demonstrated proficiency in quickly retrieving documents as requested by internal teams or external auditors, consistently meeting tight deadlines.
- Developed efficient document indexing and retrieval procedures, reducing retrieval time by 30%.
Accounts Receivable Analyst
YRC Freight
01.2018 - 12.2020
- Implemented efficient invoicing and collections processes, resulting in a 15% reduction in average accounts receivable aging.
- Successfully recovered outstanding balances by proactively contacting clients and negotiating payment plans, resulting in a 20% reduction in overdue accounts.
- Collaborated with the sales and customer service teams to resolve billing disputes promptly, leading to faster invoice approvals and payment processing.
- Cultivated positive relationships with clients through effective communication and conflict resolution, resulting in a 95% client retention rate.
- Proficiently used accounting software (QuickBooks, SAP) to manage accounts, process payments, and generate financial reports.
- Prepared spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills.
Technical Support Analyst
Ingram Micro
03.2016 - 01.2018
- Delivered prompt and courteous technical support to end-users via phone, email, and chat, resolving 95% of issues on the first contact.
- Maintained a customer satisfaction rating of 98% through active listening and problem-solving skills.
- De-escalated tense customer situations with patience and professionalism, resolving conflicts and turning frustrated customers into satisfied advocates.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Prepared technical responses to requests for quotes, assigning costs, timeframes and alternative solutions.
- Used ticketing systems to manage and process support actions and requests.
Data Entry Analyst
Social Security Administration Office
05.2015 - 01.2016
- Achieved a 99.9% accuracy rate in entering and verifying data into databases, ensuring the integrity and reliability of the company's information.
- Conducted thorough quality checks and validation procedures to eliminate errors and inconsistencies in large datasets.
- Identified and rectified data anomalies, such as missing information and duplicate entries, resulting in cleaner and more reliable datasets.
- Maintained strict data security protocols and ensured compliance with data protection regulations, safeguarding sensitive information from unauthorized access.
- Developed and maintained detailed SOPs for data entry processes, ensuring consistency in data handling across the team.
- Conducted regular data audits to verify data accuracy and compliance with industry standards, reporting findings to management and recommending corrective actions.
Education
No Degree - Computer And Information Systems Security
Hutchinson Central Technical High School
Buffalo, NY06.2013
No Degree - Communications
Canisius College
Buffalo, NYSkills
- Accurate Recordkeeping
- Financial Transactions
- Outbound Calls
- Petty Cash Management
- Calculator Usage
- Data Verification
- Invoice Processing
- Financial Recordkeeping
- Personal Bookkeeping
- Database Administration
- Microsoft Word
- Excel
Certification
Inuit Bookkeeping
Timeline
Accounts Payable Analyst
Modern Disposal
08.2022 - 09.2023
Document Analyst
M&T Bank
01.2021 - 09.2022
Accounts Receivable Analyst
YRC Freight
01.2018 - 12.2020
Technical Support Analyst
Ingram Micro
03.2016 - 01.2018
Data Entry Analyst
Social Security Administration Office
05.2015 - 01.2016
No Degree - Computer And Information Systems Security
Hutchinson Central Technical High School
No Degree - Communications
Canisius College
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