Summary
Overview
Work History
Education
Skills
PROFESSIONAL PROFILE
References
Timeline
Generic

Evalisha Malone

Philadelphia,PA

Summary

Hello mt name is Evalisha Malone. I'm 26 years old. I went to school for Administrative Assistant and have experience at registering patients, scheduling appointments and recording and filing patient medical records. Enters orders and information quickly and accurately. Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs. Well-organized Medical Secretary with demonstrated knowledge of healthcare procedures and administrative operations. Versed in insurance forms, charts and other business correspondence. Detailed understanding of complex office and database systems for maintaining secure patient information.

Overview

7
7
years of professional experience

Work History

Home Health Aide

Infinity HomeCare
Morrisville, PA
04.2023 - 08.2023
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Prepared meals and snacks according to prescribed diets.
  • Transported clients to doctor appointments and social events.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.

Home Health Aide

Homewatch CareGiversInc
Langhorne, PA
02.2023 - 07.2023
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
  • Instructed family members regarding proper home care techniques and infection control procedures.
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.

Certified Nursing Assistant

Bell Care Nursing & Rehab
Trenton, NJ
07.2020 - 02.2023
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.

Supervisor

Dunkin' Donuts
Asbury Park, NJ
06.2019 - 06.2020
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Dietary Aide

Aspen Hills Healthcare Center
Pemberton, NJ
12.2016 - 07.2019
  • Stocked supplies in dining areas as needed.
  • Assisted with preparation of snacks and other light meals.
  • Delivered meals to residents and patients in their rooms when requested.
  • Informed supervisor about any changes in patient's dietary needs or preferences.
  • Worked closely with dietitians to ensure proper nutrition for each resident and patient.

Education

Diploma - Medication Technician

CEUfast
Remote
10-2023

Diploma - Medical Secretary

Ultimate Medical Academy - Clearwater
Clearwater, FL
10-2022

Skills

  • Influencing Others
  • Integrity and Trustworthiness
  • Excellent Communication
  • Team Leadership
  • Teamwork and Collaboration
  • Self-Directed
  • Customer Service
  • Supervision and leadership

PROFESSIONAL PROFILE

Quality-focused and customer service-oriented professional with healthcare industry experience. Able to provide cross-functional administrative support and function as the primary interface between the patient and the provider. Facilitate the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.



∙ Strong leadership skills with an ability to build trust and loyalty within the team dynamic.

∙ Trustworthy, organized, and adept at following directions.

∙ Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.

∙ Video Communication Platforms – Zoom and Google Meet.

∙ Microsoft Office Applications – Word and PowerPoint.

References

References available upon request.

Timeline

Home Health Aide

Infinity HomeCare
04.2023 - 08.2023

Home Health Aide

Homewatch CareGiversInc
02.2023 - 07.2023

Certified Nursing Assistant

Bell Care Nursing & Rehab
07.2020 - 02.2023

Supervisor

Dunkin' Donuts
06.2019 - 06.2020

Dietary Aide

Aspen Hills Healthcare Center
12.2016 - 07.2019

Diploma - Medication Technician

CEUfast

Diploma - Medical Secretary

Ultimate Medical Academy - Clearwater
Evalisha Malone