Developed scoring guidelines to enhance consistency and accuracy across assessments.
Collaborated with team members to streamline scoring processes, improving efficiency in evaluations.
Conducted quality assurance checks on scored assessments to ensure alignment with established standards.
Assisted in training new scorers on evaluation criteria and scoring procedures.
Analyzed feedback from assessments to recommend improvements for future scoring initiatives.
Participated in team meetings to discuss performance metrics and areas for improvement in scoring practices.
Selected as Scoring Director for high-profile projects due to demonstrated expertise in managing complex tasks and delivering exceptional results under tight deadlines.
Enhanced scorer productivity through regular training sessions and performance evaluations.
Retail Manager and Buyer
Gallery Etcetera
11.2015 - 09.2024
Managed daily store operations ensuring smooth and efficient workflow.
Coordinated inventory management to maintain optimal stock levels.
Implemented customer service strategies enhancing client satisfaction and loyalty.
Resolved customer complaints maintaining a positive shopping experience for clients.
Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
Exhibited excellent people skills during interaction with employees and customers.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Answered questions about store policies and addressed customer concerns.
Established positive relationships with vendors, negotiated favorable terms, and ensured timely delivery of merchandise orders.
Owner of Cattery and Dog Kennels
Hobland Dog Kennels and Cattery and Hydrotherapy
09.2006 - 08.2015
Mentored junior staff members, fostering a collaborative environment that encourages professional development.
Oversaw daily business operations, ensuring compliance with industry regulations and safety standards.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Interacted well with customers to build connections and nurture relationships.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Trained and guided team members to maintain high productivity and performance metrics.
Weight Loss Conselor
Lighter Life
03.2008 - 08.2013
Guided clients through personalized weight loss plans, enhancing overall health and wellness.
Conducted individual assessments to identify barriers and create tailored strategies for success.
Facilitated group sessions to provide support, motivation, and accountability among participants.
Assisted clients in overcoming emotional eating habits through mindfulness techniques and stress management strategies.
Enhanced client motivation with regular progress check-ins and goal-setting sessions.
Organized engaging workshops on various health-related topics, promoting continued learning and growth for clients throughout their weight loss journey.
Utilized proven behavior modification techniques to help clients establish healthier habits for sustainable weight loss.
Maintained detailed records of each client interaction for accurate tracking of progress over time and seamless collaboration with colleagues when needed.
Led weekly group counseling sessions, fostering an environment of camaraderie and mutual support among participants.
Manager Knit Store
Tangled Web
01.1999 - 09.2001
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Volunteer Art Teacher
Valley Road School
09.1992 - 03.1998
Developed and implemented engaging art curricula aligned with educational standards.
Fostered a creative classroom environment encouraging student expression and collaboration.
Collaborated with parents and community organizations to promote art education initiatives.
Managed art room supplies, equipment and resources to maintain consistent supply for projects.
Enhanced student creativity by incorporating various art mediums and techniques into lessons.
Developed and implemented engaging art lessons for students in grades kindergarten through 12th.
Established a positive and inclusive classroom environment that encouraged open communication and collaboration among students.
Improved student engagement in the classroom by designing innovative, project-based learning experiences focused on artistic expression.
Inspired students and assisted in developing creativity and self-expression through various art forms and media.
Summer Camp Art Teacher
Trinity School
06.1992 - 08.1992
Fostered a creative learning environment, encouraging student exploration and expression through art mediums.
Implemented differentiated instruction strategies to cater to diverse learning styles and abilities.
Collaborated with colleagues to enhance interdisciplinary projects that integrate visual arts with other subjects.
Managed a diverse range of learners, adapting lesson plans to accommodate different abilities and interests.
Implemented effective classroom management strategies, maintaining discipline while fostering creativity and individuality in student work.
Developed students'' artistic skills by providing personalized feedback and guidance on their artwork.
Collaborated with other teachers to create interdisciplinary projects, connecting art with other subject areas.
Owner of Knitwear Company
String of Pearls
02.1988 - 03.1990
designed knitwear, designed patterns,created different sweaters,organized yarn,hired local knitters,creating a cottage industry, sold sweaters internationally,organized the international shipping,corresponded with retailers,delivered product.
Established strong vendor relationships to ensure timely product delivery and service quality.
Developed and implemented operational strategies to enhance business efficiency and client satisfaction.
Directed daily operations, overseeing staff performance and workflow optimization for improved productivity.
Managed financial aspects, including budgeting, forecasting, and cost control measures to maintain profitability.
Managed day-to-day business operations.
Sales Associate and Buyer
Nonpareil
09.1980 - 12.1982
Delivered exceptional customer service, enhancing client satisfaction and loyalty.
Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
Engaged customers effectively, identifying needs and recommending appropriate products.
Trained new sales associates on product knowledge and company policies to improve team performance.
Collaborated with management to develop promotional strategies that increased sales volume.