Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
evalyn gilbert

evalyn gilbert

Texas City,TX

Summary

Dynamic and dedicated professional with extensive experience at SUBWAY® Restaurants, excelling in customer service and sandwich artistry. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and food safety compliance, consistently achieving sales targets while fostering a collaborative team environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sandwich Artist

SUBWAY®Restaurants
10.2024 - Current
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
  • Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
  • Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
  • Assisted in maintaining up-to-date product knowledge by staying current with recipe changes, ingredient sourcing updates, and nutritional information updates.
  • Streamlined sandwich-making process to reduce wait times for customers.
  • Managed inventory levels, ensuring fresh ingredients were always available for menu items.
  • Engaged with customers to gather feedback, using insights to refine service and offerings.
  • Fostered positive team environment, leading to higher staff satisfaction and lower turnover.
  • Maintained up-to-date knowledge of food safety regulations, ensuring compliance and protecting customers.
  • Maintained clean and sanitary work station, contributing to hygienic dining environment.
  • Operated cash register and handled transactions accurately, ensuring smooth checkout process.
  • Developed system for tracking most requested sandwich combinations, guiding inventory purchasing decisions.
  • Assisted in menu development, introducing popular items that became customer favorites.
  • Participated in community events, representing brand positively and increasing local awareness.
  • Collaborated with management to address customer feedback, improving overall satisfaction.
  • Implemented creative sandwich specials, attracting more customers and boosting sales.
  • Optimized food storage procedures, minimizing waste and reducing costs.
  • Increased repeat customer visits by providing friendly and engaging service.
  • Trained new employees in sandwich preparation and customer service excellence, raising team performance.
  • Improved order efficiency with speed and accuracy in sandwich assembly during peak hours.
  • Enhanced customer experience by crafting custom sandwich orders to meet diverse dietary preferences.
  • Customized orders to accommodate special requests, enhancing customer loyalty.
  • Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.
  • Conducted regular quality checks for ingredients, maintaining high standard of products offered.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Prepared salads, soups and sandwiches for customers.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Observed customer purchases in line and differentiated between standard portions.
  • Brewed coffee and tea and changed out drink station syrups.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Completed milkshakes and ice cream desserts for customers.

Caregiver

Girling Home Health
06.2024 - 10.2024

Handled all aspects of meal planning.

Produced culinary items.

Did laundry

Oversaw procurement of grocery items.

Conducted changes to bedding.

Education

Diploma -

Barbers Hill
Baytown, TX
05.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Cleaning and organization
  • Reliability and punctuality
  • Food preparation
  • Cash handling proficiency
  • Effective multi-tasking
  • Multitasking and prioritizing
  • Cash handling
  • Customer satisfaction focus
  • Attention to detail
  • Dependable and honest
  • Cleaning and sanitizing
  • Cleanliness and hygiene
  • Patience and empathy
  • Efficient work pace
  • Cleaning and sanitization
  • Money handling
  • Equipment cleaning
  • Menu memorization
  • Guest service
  • Taking and preparing orders
  • Task prioritization
  • Sandwich preparation
  • Phone and online order processing
  • Food service standards
  • Order accuracy
  • POS system operation
  • Heavy lifting
  • Professionalism and courtesy
  • Safe food handling
  • Order management
  • Creativity and innovation
  • Continuous learning mindset
  • POS system use
  • Product upselling
  • Health and safety compliance
  • POS systems
  • Store opening and closing
  • Sandwich preparation expertise
  • Food safety
  • Interpersonal communication
  • Inventory counts
  • Product stocking and rotation
  • Concise time-management
  • Task delegation
  • Food preparation standards
  • Equipment operation
  • Staff training
  • Performance improvement
  • Payment processing
  • Flexible schedule
  • Cooking
  • Operations support
  • Meal preparation
  • Food storage practices
  • Station setup
  • Knife handling skills
  • Menu recommendations
  • Portion control
  • Food handling certification
  • Ingredient inspection
  • Quality control
  • Equipment monitoring
  • Supplies monitoring
  • Order delivery practices
  • Cross-training experience
  • Quality control measures
  • Recipes and menu planning
  • Food presentation techniques
  • Willingness to learn
  • Creative problem solving
  • Salesmanship
  • Ingredient stocking
  • Sandwich artistry
  • Hospitality and accommodation
  • Food allergy awareness
  • Meticulous execution of tasks
  • Superior communication skills
  • Food handling and sanitization
  • Sales transaction management
  • Workstation organization
  • High level of integrity
  • Team player
  • Cleaning
  • Multitasking and organization
  • Adaptability and flexibility
  • Order taking
  • Collaboration and teamwork
  • Cleaning and sanitation
  • Team leadership
  • Training and motivation
  • Customer relations
  • Basic math
  • Supply restocking
  • Dependable and cooperative

Certification

Learn to serve Texas food safety manager certification

Languages

English
Full Professional

Timeline

Sandwich Artist

SUBWAY®Restaurants
10.2024 - Current

Caregiver

Girling Home Health
06.2024 - 10.2024

Diploma -

Barbers Hill
evalyn gilbert