Devoted and focused on delivering top-notch support and work while also delivering exceptional interpersonal and communication skills. Reliable in handling personal and medical needs for diverse patients. Well-trained and always ready to learn new skills while also being adaptable to new environments and situations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Old Navy
Council Bluffs, United States
09.2020 - Current
Engaged with customers to build rapport and loyalty.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Answered customer questions about sizing, accessories and merchandise care.
Increased sales by offering advice on purchases and promoting additional products.
Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
Temporary Summer Healthcare Specialist
NLOM Carol Joy Holling Camp
Ashland, NE
05.2022 - 07.2022
Assessed safety and operability of vehicles, equipment and medical supplies to prevent unnecessary health risks.
Utilized sterilization methods such as basic first aid materials (gauze, antiseptic and alcohol pads, band-aids, gloves, and surgical masks) to prevent infections in wounded personnel.
Conducted COVID-19 rapid testing on staff and campers.
Administered first-aid and previously prescribed medication to staff and campers during meal times.
Managed and updated health records of all campers and staff over the course of the summer.
Disinfected tools, equipment and surfaces between patients.
Completed necessary reports and documentation on time and to specifications.
Sales Associate
Old Navy
Omaha, NE
11.2019 - 09.2020
Engaged with customers to build rapport and loyalty.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new and potential customers.
Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Solved customer challenges by offering relevant products and services.
Answered customer questions about sizing, accessories and merchandise care.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
Bachelor of Science - Biology
University of Nebraska At Omaha
Omaha, NE
12.2023
High School Diploma -
Millard South High School
Omaha, NE
05.2021
Associate of Arts -
Metropolitan Community College
Omaha, NE
05.2021
Skills
Teamwork and Collaboration
Order Processing
Stockroom Upkeep
Customer Service
Verbal and Written Communication
Policy and Procedure Adherence
Flexibility
Identifying Hazards
Emergency Medical Care
Social Perceptiveness
Certification
CPR and First-Aid
Phlebotomy
Photography
I enjoy taking photos for family and friends and editing them in the Light Room application while also learning and charging low rates per photo session.