Evalyn Martinez
Las Vegas,NV
Summary
Dynamic professional with a proven track record at Desert Radiology, excelling in customer service and office organization. Adept at multitasking and problem resolution, I effectively managed client accounts and improved filing systems. My strong interpersonal skills and training experience foster collaboration and enhance team performance in fast-paced environments. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Desert Radiology
Las Vegas, NV
09.2024 - 02.2025
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Answered and directed incoming calls using multi-line telephone system.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Processed payments and updated accounts to reflect balance changes.
- Developed and maintained a filing system for essential documents, improving office organization.
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
Patient Transporter
Sunrise Hospital
Las Vegas , NV
08.2023 - 09.2024
- Maintained cleanliness of transport vehicles and equipment.
- Informed family members of patient's arrival at the assigned destination.
- Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
- Provided physical support to patients to assist in performing daily living activities.
- Managed inventory of transport supplies, such as blankets and straps, ensuring availability and proper condition.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
- Participated in emergency drills, understanding the role of patient transport in emergency situations.
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
- Assisted in the training of new transport staff, sharing knowledge and best practices.
- Restrained patients to prevent violence or injury while assisting physicians or nurses to administer treatments.
- Cleaned, disinfected and prepared rooms for incoming patients.
- Responded promptly and appropriately to requests for assistance from hospital staff.
- Greeted and assisted patients in wheelchairs to their appointments.
- Maintained strict adherence to hygiene and infection control policies, sanitizing transport equipment after each use.
- Communicated effectively with patients of diverse backgrounds, ages, and medical conditions.
- Conducted routine checks of transport equipment to ensure safety and functionality, reporting any issues to management.
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Greeted patient and explained transport plan and destination.
Cashier
Home Depot
Las Vegas , NV
05.2024 - 08.2024
- Answered customer questions and provided store information.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Helped with purchases and signed customers up for rewards program.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Welcomed customers, offering assistance to help find store items.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Counted and balanced cashier drawers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Eldorado High School
Las Vegas, NV05.2022
Business
College of Southern Nevada
Las Vegas, NVSkills
- Interpersonal
- Communication
- Networking
- Self-Directed
- Team Management
- Active Listening
- Excellent Communication
- Friendly, Positive Attitude
- Problem Resolution
- Teamwork and collaboration
- Multitasking
- Customer service
- Office organization
- Cash handling
- Training and mentoring
- Office management
- Meeting coordination
- Reception desk management
Certification
[Area of certification]
Languages
Spanish, Limited Working
Languages
English
Full Professional
Spanish
Professional
Timeline
Receptionist
Desert Radiology
09.2024 - 02.2025
Cashier
Home Depot
05.2024 - 08.2024
Patient Transporter
Sunrise Hospital
08.2023 - 09.2024
High School Diploma -
Eldorado High School
Business
College of Southern Nevada
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