Evalyn L Hayes
Memphis,TN
Summary
Reliable professional with experience notarizing documents, filling out paperwork, and verifying client identities. Consistent with following the notary process and knowledgeable of relevant laws and regulations. Knowledgeable Notary Public with an honest reputation and seven years of experience. Strong interpersonal and analytical abilities and a disciplined approach to handling all types of requests. Pursuing a new professional opportunity with a growing team.
Overview
13
13
years of professional experience
Work History
Notary Public & Notary Signing Agent
E. L. Hayes Notary & Fax Services
04.2016 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to the owner.
- Followed proper protocol when notarizing documents, and verifying signatures and dates for compliance.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Remote Scheduler Coordinator(CSR)
Elect Home Care
01.2019 - 07.2019
- Created and updated records and files to maintain document compliance.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Analyzed project performance data to identify areas of improvement.
- Researched and analyzed data to support project-related decisions.
Leasing Agent
Luther Towers
06.2013 - 03.2016
- Responded to requests and scheduled appointments for property showings.
- Collected rent and tracked resident payments and information in computer system.
- Used Software to keep record of financial transactions and rental applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Retail Sales Associate/Floor Supervisor
Ashley Furniture Homestore
05.2011 - 06.2013
- Submitted reports to senior management to aid in business decision-making and planning.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Tax Credit Property Manager (Part-time)
Winterwood Property Management (Knob Hill Apt)
07.2011 - 11.2011
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with legal counsel to resolve tenant disputes.
- Developed and implemented marketing strategies to increase occupancy rates.
Tax Credit Community Manager
ALCO Management (Alexmire & Knob Hill Apt)
12.2009 - 09.2010
- Implemented and enforced policies and procedures to maintain properties to the highest standards.
- Conducted regular inspections to identify needed improvements and maintain the highest standards.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Kept properties in compliance with local, state, and federal regulations.
Education
Diploma - Music, Commercial Foods, & General Studies
Hamilton High School
Memphis, TNCertificate - Bookkeeping Acctg I & II, Typing, Job Readiness
Memphis School of Commerce
Memphis, TNCertificate - Bus. Communications,Word Processing,HumanRelations
Memphis Urban League Computer Training Center
Memphis, TNSkills
- Microsoft Word Outlook, Excel, Publication, PowerPoint, Photoshop, OneSite, Yardi, SAP (A/R), Kronos (payroll), Customer Service, Communication, Time Management, Adaptability, & Accountability
- Public Record Research
- Sales Transactions
- Outbound Calls
- Journal Updates
- Document Uploading
- Office Equipment
- Weekly Payroll
- Payroll Processing
- Personnel Records
- Identification Requirements
- Bank Deposits
- Court Procedures
- Appointment Scheduling
- Maintenance Requests
- Purchase Orders
- Recordkeeping Skills
Additional Information
Accomplishments and Achievements
• September 2021 appointed as Secretary for the Mario Reed Foundation501(c)(3)
• January 2016 Mystery Shopper - passed and received the highest score of 70 of all the PK Management, LLC properties.
• 2012 -2013 Number two writer in furniture retail sales, averaged $8,000 weekly
• In January 2010, Knob Hill apartment occupancy went from 82.65% to 96.72 in three weeks.
• October 2007 achieved a 90% on delinquent accounts within two weeks totaling more than $10,000 for Access Industries, Inc.
Timeline
Remote Scheduler Coordinator(CSR)
Elect Home Care
01.2019 - 07.2019
Notary Public & Notary Signing Agent
E. L. Hayes Notary & Fax Services
04.2016 - Current
Leasing Agent
Luther Towers
06.2013 - 03.2016
Tax Credit Property Manager (Part-time)
Winterwood Property Management (Knob Hill Apt)
07.2011 - 11.2011
Retail Sales Associate/Floor Supervisor
Ashley Furniture Homestore
05.2011 - 06.2013
Tax Credit Community Manager
ALCO Management (Alexmire & Knob Hill Apt)
12.2009 - 09.2010
Diploma - Music, Commercial Foods, & General Studies
Hamilton High School
Certificate - Bookkeeping Acctg I & II, Typing, Job Readiness
Memphis School of Commerce
Certificate - Bus. Communications,Word Processing,HumanRelations
Memphis Urban League Computer Training Center
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