Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
BusinessAnalyst

Evalyn L Hayes

Memphis,TN

Summary

Reliable professional with experience notarizing documents, filling out paperwork, and verifying client identities. Consistent with following the notary process and knowledgeable of relevant laws and regulations. Knowledgeable Notary Public with an honest reputation and seven years of experience. Strong interpersonal and analytical abilities and a disciplined approach to handling all types of requests. Pursuing a new professional opportunity with a growing team.

Overview

13
13
years of professional experience

Work History

Notary Public & Notary Signing Agent

E. L. Hayes Notary & Fax Services
2016.04 - Current
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to the owner.
  • Followed proper protocol when notarizing documents, and verifying signatures and dates for compliance.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Remote Scheduler Coordinator(CSR)

Elect Home Care
2019.01 - 2019.07
  • Created and updated records and files to maintain document compliance.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Analyzed project performance data to identify areas of improvement.
  • Researched and analyzed data to support project-related decisions.

Leasing Agent

Luther Towers
2013.06 - 2016.03
  • Responded to requests and scheduled appointments for property showings.
  • Collected rent and tracked resident payments and information in computer system.
  • Used Software to keep record of financial transactions and rental applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

Retail Sales Associate/Floor Supervisor

Ashley Furniture Homestore
2011.05 - 2013.06
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Tax Credit Property Manager (Part-time)

Winterwood Property Management (Knob Hill Apt)
2011.07 - 2011.11
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Developed and implemented marketing strategies to increase occupancy rates.

Tax Credit Community Manager

ALCO Management (Alexmire & Knob Hill Apt)
2009.12 - 2010.09
  • Implemented and enforced policies and procedures to maintain properties to the highest standards.
  • Conducted regular inspections to identify needed improvements and maintain the highest standards.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Kept properties in compliance with local, state, and federal regulations.

Education

Diploma - Music, Commercial Foods, & General Studies

Hamilton High School
Memphis, TN

Certificate - Bookkeeping Acctg I & II, Typing, Job Readiness

Memphis School of Commerce
Memphis, TN

Certificate - Bus. Communications,Word Processing,HumanRelations

Memphis Urban League Computer Training Center
Memphis, TN

Skills

  • Microsoft Word Outlook, Excel, Publication, PowerPoint, Photoshop, OneSite, Yardi, SAP (A/R), Kronos (payroll), Customer Service, Communication, Time Management, Adaptability, & Accountability
  • Public Record Research
  • Sales Transactions
  • Outbound Calls
  • Journal Updates
  • Document Uploading
  • Office Equipment
  • Weekly Payroll
  • Payroll Processing
  • Personnel Records
  • Identification Requirements
  • Bank Deposits
  • Court Procedures
  • Appointment Scheduling
  • Maintenance Requests
  • Purchase Orders
  • Recordkeeping Skills

Additional Information

Accomplishments and Achievements


• September 2021 appointed as Secretary for the Mario Reed Foundation501(c)(3)

• January 2016 Mystery Shopper - passed and received the highest score of 70 of all the PK Management, LLC properties.

• 2012 -2013 Number two writer in furniture retail sales, averaged $8,000 weekly

• In January 2010, Knob Hill apartment occupancy went from 82.65% to 96.72 in three weeks.

• October 2007 achieved a 90% on delinquent accounts within two weeks totaling more than $10,000 for Access Industries, Inc.

Timeline

Remote Scheduler Coordinator(CSR)

Elect Home Care
2019.01 - 2019.07

Notary Public & Notary Signing Agent

E. L. Hayes Notary & Fax Services
2016.04 - Current

Leasing Agent

Luther Towers
2013.06 - 2016.03

Tax Credit Property Manager (Part-time)

Winterwood Property Management (Knob Hill Apt)
2011.07 - 2011.11

Retail Sales Associate/Floor Supervisor

Ashley Furniture Homestore
2011.05 - 2013.06

Tax Credit Community Manager

ALCO Management (Alexmire & Knob Hill Apt)
2009.12 - 2010.09

Diploma - Music, Commercial Foods, & General Studies

Hamilton High School

Certificate - Bookkeeping Acctg I & II, Typing, Job Readiness

Memphis School of Commerce

Certificate - Bus. Communications,Word Processing,HumanRelations

Memphis Urban League Computer Training Center
Evalyn L Hayes