Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Evalynne Quintana

Albuquerque,NM

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Great with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Student Ambassador Volunteer

Be Pro Be Proud
Albuquerque, NM
10.2023 - 12.2023
  • Greeted and welcomed incoming students to the Be Pro Be Proud truck.
  • Trained other student volunteers on trades, electronics, and basic procedures.
  • Helped with interaction of Virtual Reality, simulators, and knowledge of Be Pro Be Proud' main purposes.
  • Traveled for volunteering position

Snack Bar Worker, Admission, Birthday Party Host

Skate-O-Mania
Albuquerque, NM
04.2022 - 10.2023
  • Organized seating arrangements, decorations, and food supplies.
  • Provided support to guests during the event including answering questions and addressing any concerns.
  • Ensured that all areas of the venue were kept clean throughout the duration of the party.
  • Collected feedback from guests regarding their experience at the event.
  • Maintained records of attendance, guest list, and other relevant details about birthday parties.
  • Handled payments made by customers for services rendered during parties.
  • Answered telephone to provide information on birthday party scheduling, as well as information for Skate-O-Mania
  • Processed refunds and exchanges according to company policy.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Trained new cashiers on proper use of registers and store policies.
  • Performed daily opening and closing procedures for the register area.
  • Greeted customers and provided friendly customer service.
  • Processed credit card transactions accurately and efficiently.
  • Resolved customer complaints in a professional manner.
  • Organized the snack bar area according to store guidelines during shift changes or when necessary.

Education

Pecos Cyber Academy
Online School
05-2026

Skills

  • Very Skilled in Customer Service
  • Guest Services
  • Customer Complaint Resolution
  • Order and Refund Processing
  • Verbal Communication
  • Written Communication
  • Friendly, Positive Attitude
  • Calm Under Pressure
  • Decision-Making
  • Heavy Lifting
  • Adaptability and Dependability
  • Punctual and Reliable
  • Cash Handling
  • Cash Register Operating
  • POS systems
  • Merchandise Stocking
  • Merchandising Guidelines

Accomplishments

  • Excelled within fast-paced and a little less fast work environments
  • Salary Increases
  • Lead multiple teams
  • Learned new skills to apply to how I work
  • Gained more knowledge in customer service
  • Employee shout outs

References

References available upon request.

Timeline

Student Ambassador Volunteer

Be Pro Be Proud
10.2023 - 12.2023

Snack Bar Worker, Admission, Birthday Party Host

Skate-O-Mania
04.2022 - 10.2023

Pecos Cyber Academy

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Evalynne Quintana