Evamarie Aupperlee
Dandridge,TN
Summary
Attentive Certified Medical Assistant excited to bring expertise in patient care to growing hospital. Highly accomplished in quickly building rapport with patients, performing assessments and using clinical knowledge and skills to treat patients. Committed to working as part of a larger team to deliver high-quality care to diverse patient populations.
Experienced with patient care coordination, including assessment and planning of individualized care. Utilizes effective communication and organizational skills to ensure continuity of care. Track record of supporting patient needs and improving care processes through teamwork and problem-solving.
Practiced Care Plan Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes resident care, recommending opportunities for improvements.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Care Coordinator
CCS
02.2025 - Current
- Coordinated care plans for diverse patient populations, ensuring comprehensive service delivery.
- Facilitated communication between healthcare providers and patients to enhance care continuity.
- Implemented quality improvement initiatives to optimize patient outcomes and satisfaction.
- Developed resource guides for community services, improving access for clients in need.
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Built strong relationships with clients to deliver emotional support and companionship.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
Phone Nurse
Healthstar Physicians Pc
06.2018 - 02.2025
- Delivered comprehensive patient care, ensuring adherence to safety and quality standards.
- Coordinated with interdisciplinary teams to develop individualized care plans for diverse patient populations.
- Mentored junior nursing staff, enhancing clinical skills and promoting best practices in patient management.
- Implemented evidence-based protocols, improving patient outcomes and operational efficiency within unit workflows.
- Conducted thorough assessments, accurately documenting medical histories and monitoring vital signs for critical changes.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
Certified Medical Assistant
Thompson Cancer Survival Center
09.2016 - 10.2018
- Interviewed patients to obtain medical information and measure their vital signs, weight and height.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.
- Helped physicians examine and treat patients by assisting with instruments, injections and suture removal.
- Greeted visitors and established the purpose of their visit to ensure timely completion of check-in procedure.
- Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines.
- Served as a liaison between patients and physicians to assist patients in understanding their treatment plans.
- Ensured proper entry and processing of patient prescriptions in company system.
Bartender
Fone Booth Restaurant
01.1994 - 01.2011
- Mix and serve cocktails following standard recipes and customer preferences.
- Train and mentor junior bartenders to enhance service quality.
- Maintain cleanliness and organization of bar area to ensure efficiency.
- Monitor inventory levels, placing orders to prevent stock shortages.
- Handle cash transactions accurately, ensuring financial accountability at end of shifts.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.=
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Built relationships with vendors to manage orders and negotiate costs.
Education
Associate of Applied Science - Certified Medical Assistant
SCCC
Newton, NJ, USA2011
High School Diploma - Cosmetology
Sussex County Vocational Techinal
Sparta, NJ, USA1980
Skills
- Patient and family focused
- Critical thinking proficiency
- Patient positioning understanding
- Charting
- Medical clinical procedures comprehension
- BAC screening/drug screen collection
- Filing mastery
- Medical terminology
- Database entry
- Directing visitors
- Maintaining cleanliness
- Patient education
- Documentation
- Patient advocacy
- Medical terminology understanding
- Scheduling
- Quality assurance
- Case management
- Organizational skills
- Documentation proficiency
- Healthcare operations
- Time management
- Clear communication
- HIPAA compliance
- Data entry
- Patient assessment
- Empathy and compassion
- Healthcare
- Critical thinking
- Records management
- Epic systems
- Staff scheduling
- Basic life support for health care providers
- Progress monitoring
- Verbal and written communication
- Active listening
- HIPAA guidelines
- Electronic medical record software
- Decision-making
- Certified in CPR/AED
- Medication dispensing
- Medicare compliance
- Health information systems
- Records maintenance
- At-home care instruction
- Needs assessment
- Ethical judgment
- Health literacy
- Goal setting
- Multitasking and organization
- Conflict resolution
- Workflow management
- Patient safety
- Wellness services
Certification
CCMA
Timeline
Care Coordinator
CCS
02.2025 - Current
Phone Nurse
Healthstar Physicians Pc
06.2018 - 02.2025
Certified Medical Assistant
Thompson Cancer Survival Center
09.2016 - 10.2018
Bartender
Fone Booth Restaurant
01.1994 - 01.2011
High School Diploma - Cosmetology
Sussex County Vocational Techinal
Associate of Applied Science - Certified Medical Assistant
SCCC