Evamarie Horner
Port Richey,FL
Summary
Skilled in customer service and safety procedures as Bus Assistant. Experience includes managing passenger behavior, supporting bus driver needs, and ensuring cleanliness of the vehicle. Strengths lie in communication, problem-solving, and adaptability. Have contributed to improved passenger satisfaction and safety in previous roles. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
Work History
Transportation Bus Assistant
Pasco County School District
Hudson , FL
12.2023 - Current
- Monitored and maintained cleanliness of the bus interior, including sweeping, mopping, and restocking supplies.
- Provided assistance to passengers in boarding and disembarking from the bus safely.
- Ensured passenger compliance with applicable laws, regulations, and rules while on the bus.
- Collaborated closely with co-workers to ensure smooth operation of services.
- Alerted appropriate personnel when incidents occurred on board the bus.
- Filled out incident reports accurately following events such as fights or disturbances.
- Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
BCE Student
Pasco County School District
Port Richey, FL
09.2014 - 05.2016
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Maintained confidentiality of sensitive information and documents.
- Answered and directed phone calls to appropriate staff members.
- Facilitated communication within the office and with external partners.
Education
Certificate of Technical Studies - Office Management
Pasco-Hernando State College
New Port Richey, FL12-2025
Associate of Arts -
Pasco-Hernando State College
New Port Richey, FL05-2018
Skills
- Emergency procedures
- Child safety
- Customer complaint handling
- Language proficiency
- Disability awareness
- Incident reporting
- Strong work ethic
- De-escalation techniques
- CPR certified
- Verbal communication
- Reliable and dependable
- Hardworking and reliable
- Self-motivated and independent
- Computer literate
- Customer service
- Problem resolution
Timeline
Transportation Bus Assistant
Pasco County School District
12.2023 - Current
BCE Student
Pasco County School District
09.2014 - 05.2016
Certificate of Technical Studies - Office Management
Pasco-Hernando State College
Associate of Arts -
Pasco-Hernando State College
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