Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Evamarie (Eva) Eschrich

Summary

Over 20+ years in the Business including multiple years of project management and Business Analyst experience. Collaboration with the global and local clients to ensure that all projects were executed within accepted timelines and budgets. Monitored project progress and created detailed reports on measurable items and milestones, Maintained project application, user manual documentation, and corporate-wide presentations. Maintained schedules, timelines and budgets. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Worked with and trained multiple individuals in many fields.

Overview

24
24
years of professional experience

Work History

Business Analyst (requirements/Testing)

Flagstar Bank
03.2023 - 07.2023
  • Review and document all requirements for Merger and place into Confluence
  • Facilitated and validated project documentation and user stories in Jira
  • Facilitated multi-vendor meeting and discussions via Teams, Zoom and Webex meetings
  • Worked as a liaison for development team/account/Third Party Vendors
  • Monitor and update testing requirements and user stories for SIT and UAT in SharePoint
  • Create Matrix for SIT and UAT for account validation
  • Solution-oriented and clever at creating contingency plans to meet deadlines and milestones
  • Software used: Microsoft Office Suite, Visio, SharePoint, Microsoft 360, Jira and Confluence
  • Created and Updated BRDs for new scope of work
  • Assisted development group with SOW documentation
  • Project Timeline management and process documentation
  • Business process review and requirements elicitation and documentation LEAN principals and support LPI initiatives Worked on programs governed by state and/or federal regulations for Banking
  • Facilitated project meetings and released meeting minutes
  • Reviewed and updated testing Matrix and Jira user stories
  • Created and updated process flows in Visio
  • Experience writing EPICS and User Stories
  • Proficient in using an Agile Tool to document EPICS, and User Stories (DevOps, Team Foundation Server, Jira, etc.) Proficient in using Microsoft Suite (Excel, PowerPoint, Visio, Word, etc.) Jira/Agile direct contact with client
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
  • Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
  • Streamlined project management with effective communication and collaboration across cross-functional teams.
  • Increased efficiency in resource allocation by conducting detailed business requirements analysis.
  • Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
  • Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
  • Facilitated change management initiatives, ensuring smooth transitions during organizational transformations.
  • Optimized workflow processes to enhance overall productivity and achieve operational excellence.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Ensured compliance with industry regulations by conducting thorough risk assessments and implementing necessary controls.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Conducted market research studies, providing valuable insights for strategic planning initiatives and competitive positioning efforts.
  • Managed vendor relationships to negotiate contracts, secure favorable pricing, and ensure timely delivery of products or services.
  • Evaluated potential investments by performing financial analyses to assess profitability and viability within the company''s long-term strategy.
  • Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
  • Assisted sales teams in crafting targeted proposals based on client needs assessment, contributing to increased revenue generation.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Performed gap analysis to identify areas of improvement.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Executed analysis of risks and identified risk mitigation strategies.
  • Generated business intelligence reports to inform strategic decision-making.
  • Surveyed clients to ascertain requirements and expectations for product.
  • Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
  • Assessed business requirements to forecast annual budgetary operational costs.
  • Analyzed open orders, backlog, and sales data to provide sales team with insights.
  • Collaborated with teams in product line transition to streamline manufacturing footprint.
  • Drafted reports on company financial metrics to assess successes and account for deficiencies.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Identified patterns and trends in large data sets and provided actionable insights.
  • Created dashboards to monitor and track key performance indicators.
  • Generated standard and custom reports to provide insights into business performance.
  • Developed complex dashboard and reporting tools to track business performance metrics.
  • Utilized data visualization techniques to present and explain complex data sets.
  • Implemented business intelligence solutions to increase operational efficiency.
  • Created data models to support decision-making processes.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.
  • Generated ad-hoc reports to evaluate specific business requirements.
  • Designed and developed data pipelines to acquire, clean and process data.
  • Deployed predictive analytics models to forecast future trends.
  • Optimized data access and storage to improve performance of analytics systems.
  • Developed and maintained data warehouses and data marts to support business operations.
  • Developed and implemented data governance policies and procedures.
  • Developed data mining algorithms to identify and classify patterns in data.
  • Assisted with creating data cubes and OLAP models to improve data analysis.

Project Manager (contract)

American Home Shield
03.2022 - 09.2022
  • Review and document all Direct mail procedures in SharePoint
  • Facilitated meetings in Teams and Webex, releasing Meeting minutes
  • Facilitated and validated project documentation using Microsoft Suite applications
  • Worked as a liaison for creative/account/client relations and projects via Teams, Zoom and Webex
  • Created and released best processes and cost savings documentation in SharePoint
  • Reviewed and documented changes in creative utilizing Creative suite and SharePoint
  • AEM content labeling and upkeep
  • Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.

Creative Project Manager (Short term assignment)

Stratacomm
10.2021 - 12.2021
  • Archived creative files for NHTSA within the internal file repository
  • Facilitated creative meetings and programs via Zoom and Teams
  • Monitored and validated project documentation in Asana
  • Served as the liaison between the client and the production team
  • Monitored day-to-day milestones, reviewed schedules, creative needs, and additional resources, facilitating feedback, helped to ensure creative quality, and drive projects throughout delivery
  • Created contingency plans to meet deadlines and milestones
  • Scheduled and updated Radio and Television spots and times in Asana for external release
  • Contacted, reviewed, and processed external creative through Freelance contacts
  • Contacted and scheduled Freelance workers for NHTSA projects
  • Monitored and updated creative calendar and timelines
  • Experience writing EPICS and User Stories
  • Proficient in using an Agile Tool to document EPICS, and User Stories (DevOps, Team Foundation Server, Jira, etc.) Proficient in using Microsoft Suite (Excel, PowerPoint, Visio, Word, etc.) Jira/Agile direct contact with client AEM structure and upkeep of assets
  • Streamlined creative project workflows by implementing efficient processes and collaboration tools.
  • Enhanced team productivity through effective resource allocation and workload management.
  • Established strong relationships with clients, ensuring a clear understanding of project objectives and expectations.
  • Collaborated with cross-functional teams to ensure seamless integration of creative elements into larger campaigns or projects.
  • Negotiated contracts with vendors and freelancers, securing competitive rates while maintaining high-quality work standards.
  • Managed multiple concurrent projects, prioritizing tasks based on deadlines, available resources, and client needs.
  • Identified areas for process improvement in order to optimize efficiency within the organization''s creative department.
  • Managed and mentored internal team of digital designers and extended team of regular freelance designers.
  • Handled client communications and led meetings, providing clear direction and consistent updates on design progress.
  • Maintained timeline and budget guidelines for daily operations and all projects.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Recruited and oversaw personnel to achieve performance and quality targets.

Business Analyst/Project Management

Epsilon
01.2017 - 08.2021
  • Maintained project timelines for projects and mange process documentation
  • Monitored project progress continuously and made detailed scheduled reports on measurable items and milestones in an Agile environment
  • Project Timeline management and process documentation
  • Business process review and requirements elicitation and documentation LEAN principals and support LPI initiatives Involved in UAT testing in lower environments and tested triggers for the systems
  • Oversaw projects to support teams, report progress and influence positive outcomes for internal key members
  • Ensured that goals, scope, and product domain are understood by the team to encourage delivery of high-quality, high value deliverables
  • Worked on BRD requirements as well as SOP requirements with account for direct clients
  • Maintain process documents for ongoing campaigns
  • Managed project timelines from start to finish for Direct mail and Email
  • Liaison between the business, stakeholders and development team for application development and enhancement projects Lead for updating all procedures for receiving and creative separation for all in-house and Ford Direct creative for campaign upgrades
  • Created and maintained specifications and data layouts as well as mapped out creative for production campaigns
  • Ran SQL queries to confirm or create data reports for Account Director use
  • Created and maintained all ad hoc global and channel customer opt-outs for US-based Ford customers and dealers
  • Created and distributed billing metadata (tracking) for monthly Ford campaigns Chaired the trice-weekly campaign status meetings with local and international team members detailing upcoming campaign needs, issues, and resolves
  • Worked with the company's ECO team raising funds for local and national charities as well as planning events for the local office
  • Created and maintained Direct mail, Email, SMS and Phone processes and specifications
  • Ford Direct Client 100% allocated
  • Experience writing EPICS and User Stories
  • Proficient in using an Agile Tool to document EPICS, and User Stories (DevOps, Team Foundation Server, Jira, etc.) Proficient in using Microsoft Suite (Excel, PowerPoint, Visio, Word, etc.) Jira/Agile direct contact with client
  • Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
  • Streamlined project management with effective communication and collaboration across cross-functional teams.
  • Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Increased efficiency in resource allocation by conducting detailed business requirements analysis.
  • Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
  • Facilitated change management initiatives, ensuring smooth transitions during organizational transformations.
  • Enhanced team productivity through effective resource allocation and workload management.
  • Streamlined creative project workflows by implementing efficient processes and collaboration tools.
  • Delivered high-quality creative projects on time and within budget constraints.
  • Established strong relationships with clients, ensuring a clear understanding of project objectives and expectations.
  • Developed detailed project plans to guide teams through the execution of complex creative initiatives.
  • Improved client satisfaction by proactively addressing concerns and resolving issues in a timely manner.
  • Led brainstorming sessions with internal teams to develop innovative ideas for new creative campaigns or strategies.
  • Partnered closely with senior leadership and creative team to accumulate and disseminate best practices.
  • Understood, educated and presented to company and to clients.
  • Increased client spending by average of [Number]% with consultative and strategic approaches.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Reported regularly to managers on project budget, progress and technical problems.

Business Analyst

Meadowbrook Insurance Group
08.2016 - 12.2016
  • Gathered and documented system requirements, progress reports, and meeting materials for internal insured policy repository Gathered intelligence for new QA testing platforms
  • Maintained project application, user manual documentation, and corporate-wide presentations
  • Created and controlled project webinars and Skype for the upgrading of the projects
  • Experience writing EPICS and User Stories
  • Proficient in using an Agile Tool to document EPICS, and User Stories (DevOps, Team Foundation Server, Jira, etc.) Proficient in using Microsoft Suite (Excel, PowerPoint, Visio, Word, etc.) Jira/Agile direct contact with client Tested new repository using SQL.
  • Improved project efficiency by analyzing business processes and identifying areas for improvement.
  • Streamlined workflow for better productivity with the implementation of new software solutions.
  • Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
  • Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
  • Spearheaded change management efforts during major system implementations, minimizing disruptions to daily operations while maximizing employee buy-in for new processes.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Utilized data visualization techniques to present and explain complex data sets.

Content Manager

Epsilon
08.2015 - 08.2016
  • Gathered print imagery from various sources to match requests
  • Converted imagery and updated the Epsilon North American market repository
  • Created and maintained the spreadsheet metadata for Epsilon repository
  • Created and tagged all new materials with metadata to ensure proper usage
  • Assisted in acquiring new imagery per client/account request
  • AEM asset management
  • Developed a comprehensive content calendar for consistent publishing and improved audience engagement.
  • Conducted thorough research to produce accurate, informative, and relevant industry-related content.
  • Developed an efficient content management system for streamlined organization and easy accessibility of digital assets.
  • Consistently met tight deadlines while managing multiple projects simultaneously, prioritizing tasks effectively.
  • Managed content distribution to online channels and social media platforms.
  • Maintained content marketing calendar to schedule creation and delivery deadlines.
  • Conducted regular content audits to identify gaps and redundancies of content.
  • Trained support staff in site implementation, updating and maintenance procedures.
  • Worked with art directors to create dynamic websites.

Global Securitization Systems Analyst

Ford Motor Credit
08.2014 - 05.2015
  • Gathered and documented system requirements for internal upgrades of the FMC internal finance system Tested new systems and upgrades for internal Ford Motor Credit use
  • Created and documented test scripts and testing protocols for FMC internal system upgrades Secured specialized security access to external contacts of classified FMC materials.
  • Enhanced system efficiency by identifying and resolving complex technical issues.
  • Streamlined processes for improved productivity through thorough systems analysis and optimization.
  • Developed customized software applications for diverse clients, resulting in increased customer satisfaction.
  • Managed multiple projects simultaneously, consistently meeting deadlines and budget constraints.
  • Conducted regular system audits to ensure compliance with security protocols and best practices.
  • Created detailed documentation for both internal reference and client-facing presentations, improving communication between stakeholders.
  • Established effective relationships with key stakeholders across departments to facilitate collaboration on critical projects.
  • Diagnosed, troubleshot and resolved network and system problems.
  • Assessed business requirements to create focused solutions.
  • Improved systems with addition of new features and infrastructure.
  • Gathered requirements and performed gap analysis through design workshops with users.
  • Educated stakeholders on data protection tactics to reduce breaches.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
  • Offered input for complex documents to support client-ready final versions.

Systems Analyst Business Analyst

Flagstar Bank
12.2012 - 03.2014
  • Liaison between the business, stakeholders and development team for application development and enhancement projects Gathered and documented system requirements for internal upgrades Tested new systems and upgrades to the internal paperless Flagstar network
  • Created and documented test scripts and testing protocols Lead Business Analyst for the upgrade of the Flagstar document repository (P8 File net) Lead Business Analyst for the integration, and creator of the user guide for the Content Navigator application Project Timeline management and process documentation
  • Business process review and requirements elicitation and documentation LEAN principals and support LPI initiatives Worked on programs governed by state and/or federal regulations for Banking
  • Provided strategic analysis and support to program, division, and agency equivalent initiatives.
  • Enhanced system efficiency by identifying and resolving complex technical issues.
  • Streamlined processes for improved productivity through thorough systems analysis and optimization.
  • Collaborated with cross-functional teams to develop innovative solutions for business challenges.
  • Evaluated current systems and recommended improvements, ensuring optimal performance levels were maintained.
  • Managed multiple projects simultaneously, consistently meeting deadlines and budget constraints.
  • Conducted regular system audits to ensure compliance with security protocols and best practices.
  • Installed system updates to address vulnerabilities and reduce security issues.
  • Gathered requirements and performed gap analysis through design workshops with users.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Communicated and explained business requirements to team members to understand and implement functional demands.

Senior Global Content Specialist

Commonwealth/McCann World Group/Campbell Ewald
06.2008 - 08.2012
  • Dealt directly with the global client to ensure that all projects were executed within accepted timelines and budgets
  • Managed and distributed Global packages for creation and duplication of creative properties
  • Managed acquisition, storage, maintenance, and metadata within the GM-approved global sharing site Knowledgeable of creative assets in development, particularly for COG vehicles; gathered from Content Creation and Field teams
  • Implemented and enhanced SharePoint metrics of global content savings
  • First year cost avoidance totaled $17.8 million; third year cost avoidance exceeded over $300 Million due to advancements and implementations
  • Utilized Share Point for project planning, project tracking, and project budget development
  • Assisted in re-development of the GM Asset Central Global Content Management System
  • Enhanced content quality by conducting thorough research and fact checking.
  • Increased social media reach by creating shareable content tailored to each platform''s unique audience.
  • Implemented search engine optimization techniques for improved website traffic and search rankings.
  • Developed engaging copy for various platforms, resulting in increased audience engagement and retention.
  • Collaborated with cross-functional teams to ensure consistency in brand messaging across all channels.
  • Streamlined content workflow by implementing efficient project management tools and strategies.
  • Analyzed content performance metrics, identifying areas for improvement and adjusting strategies accordingly.
  • Edited and proofread materials to maintain high standards of accuracy, clarity, and readability.
  • Managed editorial calendar, ensuring timely publication of relevant, high-quality content pieces.
  • Developed strong relationships with subject matter experts to enhance the credibility of published materials.
  • Mentored junior team members, providing guidance on writing best practices and professional development opportunities.
  • Optimized website navigation through effective information architecture design and user experience improvements.
  • Oversaw freelance writers'' work to ensure adherence to established guidelines while maintaining a cohesive brand voice.
  • Established internal style guides and templates for consistent formatting across all published materials.
  • Created dynamic graphics and pieces to increase website and social media traffic.
  • Wrote quality content for clients, enabling site visitors to quickly obtain information.
  • Coordinated with marketing and design teams to illustrate articles.
  • Managed competing deadlines with efficiency.
  • Edited and proofread drafts of articles and other documents.
  • Collaborated with illustrators and photographers to enhance content.
  • Researched and wrote news stories, articles and reviews for online publications.
  • Wrote advertising material for use by publication, broadcast or internet media to promote sale of goods and services.

Asset Management Specialist

Campbell Ewald
06.2008 - 12.2009
  • Produced by BrandCOM, Campbell-Ewald, and other originators of Chevrolet assets (such as agencies, GM Design, vendors); managed acquisition, storage, maintenance, and metadata within GM Asset Central Worked with Asset Creation team to set up asset banks where appropriate; acquisition and maintenance of US national assets to be utilized on Asset Central Acted as a liaison with various GM and external partners that conducted business with Chevrolet Global Disbursement of usable Chevrolet assets to applicable global markets with an ability to understand the needs and requirements of said global markets in a proper usable format
  • Secured usage costs of said assets
  • Understood all agency disciplines to provide insight /access to agency resources
  • Facilitated global collaboration and communication of post-produced content
  • Proactively tracked asset re-use of global clients and calculated cost avoidance; improved savings tracker tool working with Technology Director and C-E IT Refine savings tracker process.
  • Maximized asset efficiency by conducting thorough analyses and implementing strategic plans.
  • Enhanced portfolio performance for clients through diligent research and risk management strategies.
  • Reduced operational costs, optimizing maintenance schedules and deploying cost-effective solutions.
  • Streamlined internal processes with the development of comprehensive asset management procedures.
  • Achieved consistent growth in assets under management by providing exceptional client service and investment guidance.
  • Improved data accuracy, implementing rigorous validation processes for all asset-related information.
  • Increased return on investment for clients by diligently monitoring market trends and adjusting portfolios accordingly.
  • Facilitated productive cross-functional team collaborations, ensuring seamless integration of asset management strategies across departments.
  • Conducted regular audits of physical assets, identifying areas for improvement and recommending appropriate actions to maximize value retention over time.
  • Met performance excellence requirements, supported voice of customer solicitations and followed up on continuous improvement initiatives.
  • Led project teams within business to meet team metrics, cycle counts and wall-to-wall inventory requirements.
  • Supported operational budgets aligned to year-end contractual goals to audit performance from various compliance auditors.
  • Investigated market changes and devised approaches to take advantage of emerging opportunities.

Senior Print Media Buyer

JWT
12.1999 - 08.2007
  • Responsible for all media financials related to regional and Ford funded print projects
  • Negotiated and purchased newspaper, magazine, and online newspaper space for regional and Ford funded print projects
  • Researched and corrected financial discrepancies from past media commitments
  • Negotiated rates for new business with newspaper and magazine vendors
  • Project Manager Responsible for all financials related to regional and Ford funded print projects
  • Routed all print materials to project team members for approval
  • Provided finished art for client-personalized point of sale website
  • Responsible for training and mentoring all new traffic personnel for RAF
  • Maintained and updated catalog of all print pieces done by the creative Assisted and substituted for account with client relations for Regional Advertising Force/Ford fund, and pro bono projects
  • Involved in project management, secured archived materials, creative support, and matte room assistance
  • Project Coordinator Responsible for all financial documentation related to Ford funded print projects
  • Routed all print materials to project team members for approval
  • Provided finished art for client-personalized point of sale website.
  • Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
  • Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
  • Streamlined purchasing processes by implementing efficient systems and procedures for order management.
  • Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
  • Improved inventory management by conducting regular audits, analyzing usage patterns, and implementing demand forecasts.
  • Enhanced quality control measures by establishing clear criteria for vendor selection and conducting thorough evaluations of potential partners.
  • Mitigated risks associated with supply chain disruptions by developing contingency plans and maintaining a diverse supplier base.
  • Managed budgets effectively by tracking expenses, analyzing variances, and making adjustments as needed to stay within financial targets.
  • Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
  • Organized cross-functional teams to review proposals from various suppliers, ensuring the most advantageous offers were selected.
  • Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
  • Continuously monitored industry trends to identify new supply sources that could potentially improve overall procurement efficiency.
  • Reviewed legal documents such as contracts and non-disclosure agreements to ensure compliance with company policies.
  • Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
  • Participated in trade shows and conferences to stay informed of the latest industry developments and maintain a strong professional network.
  • Maintained complete documentation and records of all purchasing activities.
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Provided training and guidance to junior team members on best practices in purchasing, fostering a culture of continuous improvement within the procurement department.
  • Developed new strategies to reduce purchasing costs and maintain quality standards.
  • Developed and improved account relationships.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Established relationships with vendors to secure competitive pricing and discounts.
  • Researched and identified new suppliers and vendors.
  • Evaluated product quality and vendor performance to maintain quality standards.
  • Cultivated relationships with wholesalers and distributors to increase inventory availability.
  • Negotiated contracts with vendors for cost-effective purchasing terms.
  • Devised and implemented policies and procedures for purchasing and inventory control.
  • Developed and managed budgets for purchasing and projected purchasing needs.
  • Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.

Education

Associate of Arts - Creative Design

Oakland Community College
Auburn Hills, MI
03.2000

Associate of Arts - English

Oakland Community College
Auburn Hills
03.2000

Skills

  • Liaison between the business, stakeholders and development team for application development and enhancement projects
  • Oversaw projects to support teams, report progress and influence positive outcomes for internal key members
  • Ensured that goals, scope, and product domain are understood by team to encourage delivery of high-quality, high value deliverables
  • Ran SQL queries to confirm or create data reports for Account Director use
  • Gathered and documented system requirements for internal upgrades of the FMC internal finance system
  • Gathered intelligence for new QA testing platforms
  • Maintained project applications, Created user manual documentation, and created corporate-wide presentations
  • Chaired the trice-weekly campaign status meetings with local and international team members detailing upcoming needs, issues, and resolves
  • Create project timelines monthly for ongoing campaigns
  • Project Timeline management and process documentation business process review and requirements elicitation and documentation
  • LEAN principals and support LPI initiatives
  • Worked on programs governed by state and/or federal regulations for Banking
  • Provide strategic analysis and support to program, division, and agency equivalent initiatives For executive and diverse groups to topic consensus on complex and competing perspectives
  • Customer Needs Assessment
  • Requirements Gathering
  • Strategic Planning
  • Quality Assurance
  • Cost-Benefit Analysis
  • Business Planning
  • Technical Writing
  • Data Analysis
  • Business Process Improvement
  • Project Management
  • Microsoft Office Suite
  • Project Finance
  • Consulting
  • Staff Management
  • Problem Solving
  • Active Listening
  • Critical Thinking
  • Process Improvement
  • Team Collaboration
  • Conflict Resolution
  • Time Management
  • Attention to Detail
  • Adaptability
  • Decision Making
  • Financial Planning
  • Requirements Analysis

Affiliations

  • Scout Leader
  • Business Owner
  • Meals On Wheels Volunteer
  • Wrestling mom
  • Tutor
  • Substitute Teacher

Timeline

Business Analyst (requirements/Testing)

Flagstar Bank
03.2023 - 07.2023

Project Manager (contract)

American Home Shield
03.2022 - 09.2022

Creative Project Manager (Short term assignment)

Stratacomm
10.2021 - 12.2021

Business Analyst/Project Management

Epsilon
01.2017 - 08.2021

Business Analyst

Meadowbrook Insurance Group
08.2016 - 12.2016

Content Manager

Epsilon
08.2015 - 08.2016

Global Securitization Systems Analyst

Ford Motor Credit
08.2014 - 05.2015

Systems Analyst Business Analyst

Flagstar Bank
12.2012 - 03.2014

Senior Global Content Specialist

Commonwealth/McCann World Group/Campbell Ewald
06.2008 - 08.2012

Asset Management Specialist

Campbell Ewald
06.2008 - 12.2009

Senior Print Media Buyer

JWT
12.1999 - 08.2007

Associate of Arts - Creative Design

Oakland Community College

Associate of Arts - English

Oakland Community College

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Evamarie (Eva) Eschrich