Evan Behm
Chamblee,GA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel.
Overview
10
10
years of professional experience
Work History
Senior Enterprise Account Executive
Cohesity
10.2022 - 06.2023
- Articulated and demonstrated product concepts and offerings to clients in easily understandable terms.
- Demonstrated products, responded to questions, redirected concerns and overcame objections to close sales.
- Built and cultivated healthy pipeline of customers interested in partnering with company.
- Developed creative solutions to meet individual client needs.
- Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit.
- Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
Enterprise Account Executive
NetApp
02.2020 - 10.2022
- Built and cultivated healthy pipeline of customers interested in partnering with company.
- Developed creative solutions to meet individual client needs.
- Serviced accounts and proposed new products and services to maximize revenue.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
- Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit.
- Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
- Generated new contacts through networking and cold calling.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Collaborated with internal teams to develop account strategy.
Director of Sales
Superlanet
08.2019 - 12.2019
- Managed team of sales representatives, providing guidance, coaching and support.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
Enterprise Account Executive
Insight
01.2017 - 08.2019
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Demonstrated products, responded to questions, redirected concerns and overcame objections to close sales.
- Developed creative solutions to meet individual client needs.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit.
Inside Sales Representative
Insight
09.2014 - 12.2016
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Habilitation and Respite Provider
T.E.A.M Habilitation & Respite
07.2013 - 07.2014
- Designed and implemented various activities to encourage socialization and aid in identifying potential.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
Paraeducator, Special Education
Pieceful Solutions Academy
07.2013 - 05.2014
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Documented behaviors, implemented interventions and treatment results.
- Collaborated with teachers to help with classroom and workload management.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Education
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ05.2013
Skills
- Revenue Generation
- Account Management
- Sales Closing
- Product Demonstration
- Lead Generation
- Financial Reporting
- Bid Preparation
- Account Development
- Retention Strategies
- Healthcare Industry Expertise
Affiliations
Georgia HIMSS Board Member, Sponsorship Chair
Timeline
Senior Enterprise Account Executive
Cohesity
10.2022 - 06.2023
Enterprise Account Executive
NetApp
02.2020 - 10.2022
Director of Sales
Superlanet
08.2019 - 12.2019
Enterprise Account Executive
Insight
01.2017 - 08.2019
Inside Sales Representative
Insight
09.2014 - 12.2016
Habilitation and Respite Provider
T.E.A.M Habilitation & Respite
07.2013 - 07.2014
Paraeducator, Special Education
Pieceful Solutions Academy
07.2013 - 05.2014
Bachelor of Arts - Psychology
Arizona State University
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