Evan Bernard
Choudrant,LA
Summary
Skilled team player with a strong background in customer service based environments. Works well independently to handle all tasks and always ready to go beyond basic assignments. Quick learner with good communication skills and highly motivated. Quickly and accurately troubleshoots problems with equipment, devices and products. Committed to maintaining and enforcing safe and clean working environment for all personnel. Dependable, dedicated and focused on constantly improving skills and performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Packaging Technician I
Good Day Farm
03.2024 - Current
- Operate and maintain packaging equipment, including logic controllers and other machinery (blunt line, hopper, tipping, painting and kiefing).
- Fabricate and assemble packaging materials according to specifications.
- Package finished products in compliance with FDA regulations and CGMP standards.
- Ensure proper labeling and documentation of packed products.
- Maintain cleanliness and organization of packaging area.
- Collaborate with warehouse personnel to ensure timely delivery of packaged products.
- Follows company instructions to ensure accuracy consistently within the role.
Field Operator Assistant
Halliburton
11.2022 - 12.2023
- Assisted in the completion of pre and post job equipment inspections and associated paperwork/reports
- Assisted in rigging-up and rigging-down of operation equipment
- Completed preventative maintenance procedures and maintained support equipment
- Helped with clean-up, repairs and preparations for each job
- Assisted with running and connecting supply lines to ensure product quality
- Drove equipment to and from job sites.
Sales Associate
5 Star Nutrition
03.2022 - 10.2022
- Built rapport with clients by providing quality customer service and problem solving
- Established personal connections with customers, exceeding customer service expectations
- Streamlined inventory management to eliminate the need for stock replenishment
- Evaluated clients' needs to identify their nutritional goals
- Assisted clients with meal planning, workout regime and overall fitness inquiries and goals
- Sold products and introduced clients to new arrivals
- Reconciled cash in register drawer at the beginning and end of each shift, accounting for errors and resolving any discrepancies
- Key holder; responsible for opening and closing the store.
Restaurant Waiter
Texas Roadhouse
05.2021 - 05.2022
- Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service
- Used POS system to accurately input orders and process payments
- Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries
- Kept hostess team informed of table progression and availability
- Handled multiple tables at once with high service quality
- Greeted all guests with smile and friendly greeting
- Fostered a fun atmosphere and family-style work environment
- Communicated customers' menu choices and special requests to kitchen staff to minimize errors.
Front End Customer Service Associate & Food Prep
Brister's Smokehouse BBQ
03.2020 - 04.2021
- Implements best practices in fostering exceptional customer care support and satisfying customers
- Train and develop new team members on customer service initiatives and operational procedures
- Answer inbound calls to greet and assist customers with various needs and questions
- Address customer concerns and complaints, resolving issues quickly and efficiently
- Collect payment for customer purchases
- Count money in cash drawers at the start of each shift and balance drawer at the end of each shift
- Bag and package customer orders and purchases
- Recognized for providing efficient service with high degree of accuracy
- Performed meal preparations in timely manner to assist kitchen staff and reduce customer wait times
- Ensure products are properly rotated and stored to meet quality requirements
- Uphold all set safety and cleanliness protocols consistently
- Monitor food production quality and supervise other kitchen staff
- Help customers build meal solutions with targeted recommendations for different types of events.
Education
High School Diploma -
Ruston High School
Ruston, LA05.2020
Skills
- Customer Service Leadership
- POS Systems
- Strong Interpersonal Skills
- Order Management
- Problem-Solving
- Team Work and Collaboration
- Quality Control
- Organizational Skills
- Professionalism
- Team Collaboration
- Reliability
- Interpersonal Skills
Certification
- ServSafe Alcohol Louisiana Certificate, 5102403, 06/25
- State of LA Dept. of Revenue Office of Alcohol and Tobacco, Control-ATC-Responsible Vendor, Server Permit, 4685, 05/25
Timeline
Packaging Technician I
Good Day Farm
03.2024 - Current
Field Operator Assistant
Halliburton
11.2022 - 12.2023
Sales Associate
5 Star Nutrition
03.2022 - 10.2022
Restaurant Waiter
Texas Roadhouse
05.2021 - 05.2022
Front End Customer Service Associate & Food Prep
Brister's Smokehouse BBQ
03.2020 - 04.2021
High School Diploma -
Ruston High School
- ServSafe Alcohol Louisiana Certificate, 5102403, 06/25
- State of LA Dept. of Revenue Office of Alcohol and Tobacco, Control-ATC-Responsible Vendor, Server Permit, 4685, 05/25
Similar Profiles
JERRY STANLEYJERRY STANLEY
Clinical Pharmacist at GOOD DAY FARMClinical Pharmacist at GOOD DAY FARM
Keasia ThompsonKeasia Thompson
Packaging Operator at Good Day FarmPackaging Operator at Good Day Farm
Brandi AkinesBrandi Akines
Human Resources Generalist at Good Day FarmHuman Resources Generalist at Good Day Farm