Evan Blalock
Canton,GA
Summary
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
O'Reilly Auto Parts
10.2025 - Current
- Streamlined daily store operations to enhance efficiency and organization.
- Trained team members on product knowledge and customer service best practices.
- Managed inventory processes to maintain optimal stock levels and availability.
- Resolved customer inquiries to boost satisfaction and foster loyalty.
- Executed accurate cash register transactions, balancing drawers daily with minimal discrepancies.
- Processed commercial returns promptly, ensuring customer satisfaction and operational efficiency.
Retail Service Specialist
O'Reilly Auto Parts
04.2023 - 10.2025
- Enhanced customer satisfaction by efficiently resolving inquiries and issues.
- Streamlined inventory management for accurate stock levels and timely replenishment.
- Processed transactions accurately using point-of-sale systems for cash handling.
- Maintained a clean, organized store environment through effective teamwork.
- Trained new staff on customer service protocols and product knowledge.
- Built strong customer relationships, promoting loyalty and repeat business.
Parts Specialist
O'Reilly Auto Parts
01.2022 - 04.2023
- Enhanced customer experience by accurately sourcing auto parts for vehicles.
- Processed orders efficiently using point-of-sale and inventory management systems.
- Streamlined communication with team members to improve customer service quality.
- Organized stockroom for quick retrieval of parts and supplies.
- Issued necessary parts to technicians to expedite customer repairs.
- Responded to customer inquiries and completed orders in-store and via phone.
Crew Member
Wendy's
04.2019 - 07.2019
- Cleaned all of the dishes for the day
- Took payments from customers at the drive thru window
- Took customer orders at the front counter
- Ensured that the bathrooms and the dining area were clean after we closed
Education
High School Diploma -
Etowah High School
Woodstock, GA05-2021
Skills
- Problem-solving
- Consistent Punctuality
- Customer Service and engagement
- Retail Operations
- Inventory control
- Effective time management
- Store opening and closing
- Adaptability
- Ability to multitask in fast-paced, high stress situations
- Team management
- Attention to detail
- Assignment Delegation
Accomplishments
I received a Shamrock Award for outstanding customer service
Timeline
Assistant Store Manager
O'Reilly Auto Parts
10.2025 - Current
Retail Service Specialist
O'Reilly Auto Parts
04.2023 - 10.2025
Parts Specialist
O'Reilly Auto Parts
01.2022 - 04.2023
Crew Member
Wendy's
04.2019 - 07.2019
High School Diploma -
Etowah High School