Hardworking and passionate job seeker with strong organizational skills eager to learn new things. Im ready to help team achieve company goals and my personals goals
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lube Technician
Castle Mazda
05.2023 - Current
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Successfully met deadlines for scheduled services while maintaining a focus on accuracy during fast-paced shifts.
Analyzed vehicle data using advanced diagnostic equipment.
Contributed to team success by collaborating with colleagues on complex repairs and maintenance tasks.
Suggested additional services to customers in order to meet upsell goals.
Supported business growth through consistent delivery of top-notch service, resulting in positive client referrals.
Repaired and replaced worn and damaged components.
Accurately recorded customer information, service details, and vehicle conditions to ensure streamlined communication with team members and clients.
Greeted customers and answered questions about oil changes and other services.
Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Checked fluids, tires, brakes, and other systems as part of [multi]-point inspection.
Crew Team Trainer
McDonald's
08.2021 - 05.2023
Liaised with other departments to coordinate training activities and resolve any issues or concerns.
Cross-trained existing employees to maximize team agility and performance.
Built and maintained professional relationships with vendors and suppliers.
Developed job-specific competencies and performance standards.
Enhanced team productivity by implementing effective training programs and monitoring progress.
Provided coaching and mentoring to employees.
Greeted customers with smile and provided friendly service to professionally handle every need.
Set positive example for team members by providing high-quality, efficient service.
Facilitated open communication between team members, fostering a positive work environment and increasing collaboration.
Organized group workshops aimed at improving specific skills or addressing common challenges faced by the team.