Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Evan Brown

Parrish,FL

Summary

Dedicated professional with a proactive approach and quick learning ability. Demonstrates strong work ethic and effective communication skills. Committed to contributing to team success and achieving organizational objectives.

Overview

14
14
years of professional experience

Work History

Senior Store Manager (Formerly Area Manager)

Mattress Firm
Parrish, FL
03.2016 - Current
  • Managed daily operations to ensure efficient store functionality and customer satisfaction.
  • Trained staff on sales techniques and product knowledge to enhance performance.
  • Oversaw inventory management, including stock replenishment and organization.
  • Developed staff schedules to optimize coverage during peak hours.
  • Collaborated with corporate teams to align store goals with company initiatives.
  • Conducted regular performance evaluations to facilitate employee development.
  • Resolved customer complaints efficiently and professionally, enhancing customer loyalty.
  • Implemented sales strategies to achieve revenue targets and boost profitability.

Bartender

Grimaldi's Pizzeria
Citrus Park, FL
12.2012 - 03.2016
  • Mixed and served cocktails, beers, and wines to enhance guest experience.
  • Maintained clean and organized bar area for efficient service.
  • Trained new staff on drink preparation and customer service standards.
  • Handled cash register operations and processed customer payments accurately.
  • Resolved customer complaints promptly to maintain a positive atmosphere.
  • Greeted customers and provided excellent customer service.

Line Cook

Carrabba's Italian Grille
Citrus Park, FL
06.2011 - 12.2012
  • Maintained cleanliness and organization of kitchen equipment and workspaces.
  • Monitored food quality during preparation to uphold restaurant standards.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Education

High School Diploma -

Alonso High School
Tampa
05-2011

Skills

  • Sales strategy implementation
  • Customer relationship management
  • Relationship selling
  • Qualifying customer needs
  • Solution-based recommendations
  • Assessing and overcoming objections
  • Professional negotiation
  • Reliable and punctual

References

References available upon request.

Timeline

Senior Store Manager (Formerly Area Manager)

Mattress Firm
03.2016 - Current

Bartender

Grimaldi's Pizzeria
12.2012 - 03.2016

Line Cook

Carrabba's Italian Grille
06.2011 - 12.2012

High School Diploma -

Alonso High School

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