Evan Burdick
Elgin,Illinois
Summary
Accomplished Software Systems Engineer with a proven track record of enhancing operational efficiency and project delivery through expert application of Agile methodologies and advanced analytics and development skills. Mentored team members towards excellence, achieving significant improvements in productivity and software quality. Specializes in systems analysis, data analysis, and fostering seamless stakeholder communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Software Systems Engineer III
First American Bank
01.2024 - Current
- Established effective communication channels between developers, QA teams, product managers, and stakeholders for smooth project execution.
- Conducted thorough root-cause analysis of software issues, leading to timely resolution and prevention of future occurrences.
- Analyzed existing workflows for process improvements, recommending changes that led to increased efficiency in overall company operations.
- Mentored junior engineers, providing guidance on coding standards and best practices to enhance team productivity.
Software System Engineer II
First American Bank
08.2019 - 01.2024
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.
- Created comprehensive documentation for system configurations, procedures, and best practices to facilitate knowledge sharing among team members.
Junior Systems Engineer
First American Bank
08.2017 - 08.2019
- Coordinated with other IT departments to ensure seamless integration between systems during new software implementations or migrations from legacy platforms.
- Worked closely with vendors to troubleshoot complex technical issues, leveraging their expertise when needed for optimal results.
- Streamlined workflow processes by automating repetitive tasks, increasing overall productivity in the department.
- Supported the deployment of cloud-based solutions, facilitating a more agile and scalable IT infrastructure for the organization.
Education
Bachelor of Science - Business Information Systems
Illinois State University
Normal, IL06.2016
Skills
- Project Management
- Data Analysis
- User Support
- Software requirement analysis
- Programming (SQL, VBA, HTML)
- Systems Analysis
- Skilled in Microsoft Power Platform
- Agile Methodologies
- Testing and debugging
- Software Documentation
Certification
- IBM Digital Analytics
- Scrum Master
- CRM Black Belt
Timeline
Software Systems Engineer III
First American Bank
01.2024 - Current
Software System Engineer II
First American Bank
08.2019 - 01.2024
Junior Systems Engineer
First American Bank
08.2017 - 08.2019
Bachelor of Science - Business Information Systems
Illinois State University
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