Evan Charles
Fayetteville,AR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Recreation Leader - Summer Camp
The Keller Pointe
06.2021 - 08.2023
- Developed positive and productive relationships with kids, parents and staff.
- Supervised groups of up to 90 children under age 12 from arrival through departure at end of day.
- Engaged participants in recreational activities and team-building exercises.
- Scheduled events in recreation facilities and monitored facility conditions.
Customer Service Representative
The Keller Pointe
08.2022 - 03.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Timber Creek High School
Fort Worth, TX05.2021
Skills
- Maintain Facilities
- Activity Planning
- Camper Supervision
- Administer First Aid
- Conflict Mediation
- Grammar
- Active Listening
- Call Center Operations
- Conflict Resolution
- Time Management
- Customer Relations
- Speaking
Timeline
Customer Service Representative
The Keller Pointe
08.2022 - 03.2023
Recreation Leader - Summer Camp
The Keller Pointe
06.2021 - 08.2023
High School Diploma -
Timber Creek High School
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