Evan Clark
Fredericksburg,VA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
Sonic Drive-In
09.2020 - Current
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Scheduled staff to establish adequate coverage during peak business hours.
- Troubleshot equipment to reduce service calls and downtime.
Education
Associate of Science - Business Management And IT
Germanna Community College
Locust Grove, VA09.2025
High School Diploma -
Riverbend High School
Fredericksburg, VA05.2021
Skills
- Supply Ordering
- Equipment Troubleshooting
- Staff Development
- Safety Compliance
- Labor Cost Analysis
- Customer Service
- Cash Handling
- Profit and Loss
- Supervising Experience
- Communication
- Team Development
- Operations Management
Certification
- ServSafe
Timeline
Shift Manager
Sonic Drive-In
09.2020 - Current
Associate of Science - Business Management And IT
Germanna Community College
High School Diploma -
Riverbend High School
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