EVAN COBBETT
Employee Relations
Bethel Park,PA
Summary
Dedicated Employee Relations professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
Certification
17
17
years of post-secondary education
11
11
years of professional experience
Work History
PROJECT MANAGER
SQUARE ONE RENOVATIONS INC
PITTSBURGH, PA
02.2018 - Current
- Serve as main point of contact for customers, building trust and rapport, and differentiating company from competitors
- Serve as point of contact and provide support, guidance and direction to employees on performance improvement and corrective action matters, up to and including termination.
- Fostered relationships with vendors to foster positive working relationships
- Cut costs by 28% in first 6 months by negotiating new contracts and payroll system.
- Increased Gross Revenue by 65% within first year from 180k to 300k.
- Managed team of 13 workers and subcontractors to successfully renovate homes while meeting and exceeding initial estimate of time, scope, and cost baselines.
- Instituted new IT software Buildertrend which include RFI’s, gantt charts, payroll, tracking milestones, budgeting, and contract
CUSTOMER SERVICE/HELP DESK ANALYST
BEACON HILL- AMERICAN EAGLE
Pittsburgh, PA
10.2017 - 01.2018
- Managed over 20 calls a day with store managers troubleshooting to resolve issues including repairing ipods/ipads, POS stations, network problems, and store servers.
- Triaging support tickets through Cherwell ticketing system.
POS ANALYST/PROJECT
BEACON HILL, DICKS, DSG
Pittsburgh, PA
07.2017 - 10.2017
- Managed technicians onsite with 1,800 register installs converting NCR registers into HP registers.
- Coordinated Bill of Lading schedules between the store managers and the companies picking up the old registers.
POS ANALYST/PROJECT MEMBER
STIVERS STAFFING-GNC
Pittsburgh, PA
01.2017 - 04.2017
- Completely renovated all 6,000 GNC stores in U.S with new registers, pinpads, and tablets.
- Extensive trouble shooting knowledge of all components involved.
PROJECT MANAGER/PROJECT COORDINATOR
EVAN COBBETT LLC
Pittsburgh, PA
01.2009 - 01.2016
- Analyzed Microsoft SQL database statistics for profitability optimization to clients.
- Cost, Risk, and Budget analysis for clients resulting in satisfied customers with long standing relationships and high customer retention rate.
Education
B.S - BUSINESS FINANCE
University of Pittsburgh
Pittsburgh, PACAPM, CERTIFIED ASSOCIATE IN PROJECT MANAGEMENT, PMI -
PMI
05.2001 - 01.2018
CERTIFIED IN AGILE/SCRUM MANAGEMENT -
Skills
Team Building
Human resources
Staff orientation
Workforce improvements
Personnel recruitment
Certification
CAPM - Certified Associate in Project Management
Timeline
PROJECT MANAGER
SQUARE ONE RENOVATIONS INC
02.2018 - Current
CUSTOMER SERVICE/HELP DESK ANALYST
BEACON HILL- AMERICAN EAGLE
10.2017 - 01.2018
POS ANALYST/PROJECT
BEACON HILL, DICKS, DSG
07.2017 - 10.2017
POS ANALYST/PROJECT MEMBER
STIVERS STAFFING-GNC
01.2017 - 04.2017
PROJECT MANAGER/PROJECT COORDINATOR
EVAN COBBETT LLC
01.2009 - 01.2016
CAPM, CERTIFIED ASSOCIATE IN PROJECT MANAGEMENT, PMI -
PMI
05.2001 - 01.2018
CERTIFIED IN AGILE/SCRUM MANAGEMENT -
B.S - BUSINESS FINANCE
University of Pittsburgh