Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Evan Dunn

Houston

Summary

Professional in the retail industry with a keen focus on delivering high-quality service and ensuring customer satisfaction. Known for effective time management, attention to detail, and strong communication skills that contribute to successful completion of tasks.

In addition, experienced in media production including live streaming church services, sound mixing, video editing, and managing social media content. Skilled in operating audio equipment and software to produce high-quality live and recorded content. Reliable and adaptable team player with a broad understanding of both customer-facing service and technical media production.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sound Mixer

Nueva Vida Houston
01.2020 - Current
  • Mixed voices, music and taped sound effects for live performances and pre-recorded events.
  • Regulated volume level and sound quality during recording sessions.
  • Regulated sound qualities and volume levels during recording sessions to produce desired outcomes.

EStore In-Store Shopper

HEB Grocery Store
07.2021 - 07.2025
  • Accurately picked and packed customer online orders in a fast-paced environment, ensuring all items matched the product descriptions and quantities requested by customers.
  • Selected fresh, high-quality items, especially perishable goods, ensuring proper packaging to maintain freshness and prevent damage during transport.
  • Provided outstanding customer service during order pickup, addressing questions, last-minute changes, and special requests while ensuring a smooth and friendly experience for all customers.

Education

No Degree - Digital Communications And Media

San Jacinto College
Houston
12-2025

Skills

  • Premiere Pro Certified
  • After Effects Experience
  • Customer service
  • Active listening
  • Video editing
  • Teamwork and collaboration
  • Excellent people skills

Accomplishments

  • Fulfilled 95% of orders ahead of schedule during peak holiday seasons, consistently exceeding customer expectations for speed and accuracy.
  • Maintained consistent audio clarity and balanced sound levels during weekly live-streamed church services, resulting in positive feedback from both in-person and online audiences.
  • Achieved a 96% order accuracy rate, minimizing returns and re-selections, resulting in positive customer feedback and improved store ratings.
  • Edited promotional and event videos with consistent positive feedback, enhancing church outreach and online presence.
  • Regularly received positive feedback from customers for friendly service, attention to detail, and going above and beyond to meet special requests.
  • Recognized by church leadership for exceptional dedication and technical expertise in live sound mixing and media production.

Certification

  • Premiere Pro Certified
  • Customer Service Certification
  • OSHA 10-Hour or 30-Hour Certification
  • Retail Operations Certification
  • Texas Alcoholic Beverage Commission (TABC) Certification

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

EStore In-Store Shopper

HEB Grocery Store
07.2021 - 07.2025

Sound Mixer

Nueva Vida Houston
01.2020 - Current

No Degree - Digital Communications And Media

San Jacinto College