Professional Bartender with extensive knowledge of spirits and engages customers one on one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
10
10
years of professional experience
Work History
Bartender
The Shack
05.2024 - Current
Kept bar presentable and well-stocked to meet customer needs.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Served high customer volumes during special events, nights, and weekends.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Bartender/Food Waiter
Makelmores Ale and Bistro
03.2023 - Current
Obtained cash bank and stocked service bar to prepare for operation.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Answered customers' questions, recommended items, and recorded order information.
Cashier
Marshalls Department Store
01.2018 - 05.2022
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Answered questions about store policies and addressed customer concerns.
Worked flexible schedule and extra shifts to meet business needs.
Addressed customer needs and made product recommendations to increase sales.
Smoothie Expert
Smoothie King
01.2016 - 11.2017
Prepared and served juices and blended drinks.
Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
Explained product details to share ingredients, allergens or preparation methods.
Maintained, operated, set up and cleaned food preparation equipment.
Communicated special requests and coordinated daily tasks working with teammates.