Evan English
Corinth,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Integrated Pest Management Technician
Terminix International
06.2016 - 02.2024
- Reduced pesticide usage by implementing integrated pest management strategies, promoting sustainable practices.
- Promoted a culture of safety and professionalism, modeling appropriate behavior and adherence to company policies for all team members.
- Educated clients on preventative measures, resulting in reduced instances of recurring infestations.
- Increased customer satisfaction by providing timely and effective pest control solutions.
- Increased safety standards by adhering to all applicable regulations and guidelines for pesticide application and handling.
- Assisted in new employee training efforts, sharing expertise in pest identification, prevention techniques, and safe chemical handling procedures.
- Identified trends in local pest populations, adapting treatment methods accordingly to achieve maximum effectiveness in controlling infestations.
- Enhanced client retention with thorough follow-up visits and exceptional communication skills.
- Investigated persistent or atypical infestations using advanced diagnostic tools to determine the underlying cause accurately.
- Exceeded performance targets consistently with efficient use of time and resources during service calls.
- Participated actively in industry conferences, workshops, and networking events to stay current on emerging trends and best practices in pest management.
- Developed strong relationships with clients, addressing concerns promptly while providing expert advice on pest management best practices.
- Conducted comprehensive site assessments to develop customized pest management plans tailored to each client''s needs.
Integrated Pest Management Technician
Bruce Terminix
03.2007 - 05.2016
- Reduced pesticide usage by implementing integrated pest management strategies, promoting sustainable practices.
- Promoted a culture of safety and professionalism, modeling appropriate behavior and adherence to company policies for all team members.
- Educated clients on preventative measures, resulting in reduced instances of recurring infestations.
- Increased customer satisfaction by providing timely and effective pest control solutions.
- Established trust with customers through clear communication about the benefits and potential risks associated with different treatment options.
- Assisted in new employee training efforts, sharing expertise in pest identification, prevention techniques, and safe chemical handling procedures.
- Identified trends in local pest populations, adapting treatment methods accordingly to achieve maximum effectiveness in controlling infestations.
- Enhanced client retention with thorough follow-up visits and exceptional communication skills.
General Manager
S&K Menswear
12.2002 - 01.2007
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Bearden High School
Knoxville, TNSpecialist In Psychology - Psychology
Pellissippi State Community College
Knoxville, TNFirst Responders Certificate - Paramedics
Roane State Community College
Knoxville, TN05.2002
Skills
- Rodent Control
- Preventative Measures
- Sanitation Practices
- Equipment Calibration
- Integrated Pest Management
- Chemical Application
- Pesticide safety
- Equipment and tools
- Dependable and reliable
- Clean Driving Record
- Safety precautions and procedures
- Safety Protocols
- Job site preparation
- Appointment Scheduling
- Service planning
- Time tracking
- Team Mentoring
- Service Sales
- Property Inspection
- Customer Education
Timeline
Integrated Pest Management Technician
Terminix International
06.2016 - 02.2024
Integrated Pest Management Technician
Bruce Terminix
03.2007 - 05.2016
General Manager
S&K Menswear
12.2002 - 01.2007
Bearden High School
Specialist In Psychology - Psychology
Pellissippi State Community College
First Responders Certificate - Paramedics
Roane State Community College