Evan Fenison
San Diego,CA
Summary
Dynamic professional with a proven track record, adept in professional client engagement and CRM software proficiency. Excelled in revenue generation, securing over $1 million in sales at Mor Furniture For Less, and demonstrated exceptional leadership and relationship-building skills. Achieved a consistent top-tier rating in customer service, underscoring reliability and a positive, professional demeanor.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Driver
Lyft
San Diego, US
01.2019 - Current
- Refined communication techniques with varied clients while maintaining a fun atmosphere.
- Achieved dependable and punctual services, emphasizing passenger well-being.
- Achieved consistent top-tier rating throughout more than 1,000 ride engagements.
Sales Associate
Mor Furniture For Less
San Diego, US
01.2022 - 11.2024
- Generated over $1 million in annual sales by understanding client needs.
- Secured leading sales position among hundreds of peers in a multi-location environment with minimal initial experience.
- Fostered trust and collaboration with diverse clientele.
- Seamlessly integrated knowledge of unique technology platforms into daily operations.
- Supported clients in exploring various financial solutions.
- Processed financing applications with precision and efficiency.
- Proficient in evaluating client details to determine needs and motivations.
Fleet Manager/Dispatcher
Amazon Delivery Service Provider
Poway, US
02.2021 - 11.2021
- Perform numerous daily dispatch duties necessary to motivate and mobilize delivery associates (drivers) for their daily routes
- Responsible for preventative maintenance, recalls/repairs, accident intake and inspections for 70 fleet vehicles
- Manage drivers on road and assist drivers when difficult situations arise
Lead Driver
Amazon Delivery Service Provider
Poway, US
11.2020 - 01.2021
- Navigate a variety of routes throughout delivery area
- Consistently completed over 200 stops with 350 packages in under 6 hours and continued to assist other drivers with their routes while consistently meeting 100% of driver score metric
- Train new drivers to ensure their success as well as the success of the company
Shift Lead/Supervisor
LAZ Parking
San Diego, US
06.2015 - 09.2018
- Oversaw operations of team consisting of up to 12 valet attendants.
- Addressed challenging customer situations with a positive attitude.
- Managed opening and closing responsibilities, ensuring accurate cash accounting.
- Cultivated strong bonds with frequent customers.
Education
Associate Degree - Business Management
Mesa College
San Diego, CA12.2018
Some College (No Degree) - Business Management
San Diego State University
San Diego, CASkills
- Professional Client Engagement
- Customer Needs Evaluation
- Processes and procedures
- Friendly and outgoing
- Relationship building
- Revenue generation
- Punctuality
- Customer rapport
- Listening skills
- Positive and professional
- CRM software proficiency
- Adapt to diverse groups
Awards
Driver of the month (network wide), 08/21, Awarded driver of the month as an Amazon delivery associate. I was chosen for the month of August 2021 out of the entire network of Amazon delivery associates.
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- Life Insurance
Timeline
Sales Associate
Mor Furniture For Less
01.2022 - 11.2024
Fleet Manager/Dispatcher
Amazon Delivery Service Provider
02.2021 - 11.2021
Lead Driver
Amazon Delivery Service Provider
11.2020 - 01.2021
Driver
Lyft
01.2019 - Current
Shift Lead/Supervisor
LAZ Parking
06.2015 - 09.2018
Associate Degree - Business Management
Mesa College
Some College (No Degree) - Business Management
San Diego State University
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