Evan Fortier
Sanford,ME
Summary
Seasoned Lot Associate with experience performing parking lot and front-of-store maintenance duties. Collected shopping carts, flatbeds, and lumber carts to maintain sufficient numbers at store entrance. Removed trash from trash cans, shopping carts, and parking lot area. Greeted store customers and assisted with loading merchandise into personal vehicles. Service-minded worker dedicated to providing customers smooth, pleasant shopping experience.
Positive and upbeat professional made guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output, and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Lot Associate
The Home Depot Inc
Newington, NH
01.2024 - 06.2024
- Maintained a neat and orderly parking lot by sweeping, picking up trash, and removing debris.
- Assisted with loading and unloading items from vehicles as requested by customers or other team members.
- Ensured that all safety protocols were followed.
- Communicated regularly with other Lot Associates via radio headsets to coordinate efficient customer service operations.
- Loaded cement bags, mulch, and other heavy or impractical merchandise from store aisles and storage room onto carts for delivery to customers in parking lot.
- Gathered stray carts from parking lot and within store to free aisles and parking lot of obstacles.
- Escorted customers through parking lot, assisting with transporting and loading merchandise into cars and truck beds safely.
- Thanked customers upon departure from store to leave positive impression of customer service.
Host
Thirsty Moose Taphouse
Dover, NH
04.2022 - 12.2023
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Processed payments from customers using a POS system.
- Managed incoming calls during busy shifts.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Contributed to team efforts by accomplishing related tasks as needed.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered telephone to provide dining information.
- Notified server after seating parties in section to facilitate prompt service.
Education
High School Diploma -
Dover Senior High School
Dover, NH06-2024
Skills
- Order loading
- Cart Collection
- Heavy Lifting
- Loading and unloading
- Dependability
- Parking lot maintenance
- Telephone reception
- Team Collaboration
- Strong interpersonal skills
- Table Vacancy Management
- Takeout order processing
- Front of House Organization
- Menu knowledge
- Seating arrangements
Timeline
Lot Associate
The Home Depot Inc
01.2024 - 06.2024
Host
Thirsty Moose Taphouse
04.2022 - 12.2023
High School Diploma -
Dover Senior High School
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