Evan Frontuto

I worked at the Randolph Children’s Home where I played a vital role in supporting the children within the program, consistently showing compassion, reliability, and initiative. From assisting with daily routines to organizing engaging activities, I helped create a safe and nurturing environment for the children. I helped in being an instrumental part in providing emotional support, helping with any questions, and encouraging positive social interactions among the children. I have the ability to listen and respond to each child's individual needs which truly made a difference. The staff and children greatly appreciated my presence, energy, and genuine care, which left a lasting impact on the children.

• Improved youth engagement by implementing creative and interactive activities tailored to individual needs.

During my time at Tim Hortons, I was responsible for delivering exceptional customer service in a fast-paced environment, ensuring that each guest had a positive experience. I efficiently handled cash transactions, operated the register, and processed payments with accuracy. Additionally, I prepared and served food and beverages according to company standards while maintaining cleanliness and adhering to health and safety regulations. I worked closely with team members to ensure smooth store operations, particularly during busy hours, and I effectively managed the drive-thru, ensuring quick and accurate service .I was told I’m an employee who is always willing to do what needs to be done without complaining.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.
• Maintained productive, efficient approach to all tasks.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Operated register to process payments and collect cash payment for order totals.
• Worked different stations to provide optimal coverage and meet production goals.
• Addressed and resolved customer complaints in polite and professional manner.

Provided exceptional customer service in a fast-paced restaurant environment by greeting guests, taking accurate orders, and ensuring timely food delivery. Maintained cleanliness and organization of dining and service areas in compliance with health and safety regulations. Handled cash, processed payments, and resolved customer concerns efficiently to enhance satisfaction and loyalty.

• Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
• Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
• Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
• Arrived to work in uniform and presentable in appearance to meet restaurant standards.