Evan Gagnepain
Saint Charles
Summary
Senior data leader with 23+ years of experience transforming enterprise data capabilities and driving business value through strategic data initiatives. Proven track record of implementing data governance frameworks, building high-performing teams, and delivering cloud-based solutions that generated $300M+ in measurable business impact. Expert in aligning technical solutions with business objectives while ensuring robust data security and compliance.
Overview
23
23
years of professional experience
Work History
Director, Marketing Data Engineering and Analytics
Panera Bread
06.2023 - Current
- Lead enterprise-wide data strategy and governance initiatives, partnering with senior executives and marketing to align technical solutions with business objectives
- Architect and implement cloud-based data solutions using modern tech stack (GCP, Python, Spark)
- Drive data quality and master data management initiatives across marketing and consumer systems
- Mentor and develop team of data professionals while fostering culture of innovation
- Reduced cloud costs while improving performance through strategic architecture decisions
Sr. Manager, IT Data Driven Application Engineering
Panera Bread
02.2018 - 06.2023
- Led cross-functional teams in development of enterprise data architecture and governance frameworks
- Implemented real-time data processing solutions using cloud technologies (Kafka, Pub/Sub)
- Established data quality standards and monitoring frameworks across multiple platforms
- Certified Scrum Master (SAFe 5.1) leading agile transformation initiatives
Program Manager, Cloud Transformation
Panera Bread
07.2017 - 02.2018
- Led the program to transform legacy data warehouse to cloud based data lake
- Saved over $250K in processing costs
Sr. Director, CRM Roadmap and Integration
Charter Communications
03.2013 - 06.2017
- Directed enterprise-wide data transformation program supporting 23M customers
- Led implementation of Master Data Management platform ensuring consistent data definitions
- Managed portfolio of 20+ technical integration projects for major acquisitions
- Established data governance policies ensuring regulatory compliance
Director, CRM Operations
Charter Communications
02.2009 - 03.2013
- Led technology team supporting mission-critical CRM and billing systems
- Developed automated data quality and validation frameworks
- Successfully executed large-scale data migration affecting 5M+ customers
Analyst – Manager, CRM
Charter Communications
09.2001 - 02.2009
- Advanced through multiple promotions from Analyst to Manager level, demonstrating consistent performance and leadership growth
- Developed expertise in SQL and relational databases while supporting business operations
- Led certification of new CRM platform supporting regulated telephone billing requirements
- Managed critical projects expanding Charter's telephone sales capabilities
Education
Bachelor of Science - Electrical Engineering
United States Military Academy at West Point
Skills
- Enterprise Data Architecture & Governance
- Cloud Platforms (GCP, experienced with AWS)
- Data Engineering & Analytics
- Master Data Management
- Real-time Data Processing
- Data Security & Compliance
- Python, SQL, Spark
- CRM software proficiency
- Team leadership
- Budget management
- Agile transformation
Accomplishments
- Transformed legacy systems to cloud-based platforms driving $300M+ in business value
- Implemented enterprise-wide data governance frameworks and quality standards
- Built and mentored high-performing data engineering teams
- Successfully led multiple large-scale data transformation initiatives
Timeline
Director, Marketing Data Engineering and Analytics
Panera Bread
06.2023 - Current
Sr. Manager, IT Data Driven Application Engineering
Panera Bread
02.2018 - 06.2023
Program Manager, Cloud Transformation
Panera Bread
07.2017 - 02.2018
Sr. Director, CRM Roadmap and Integration
Charter Communications
03.2013 - 06.2017
Director, CRM Operations
Charter Communications
02.2009 - 03.2013
Analyst – Manager, CRM
Charter Communications
09.2001 - 02.2009
Bachelor of Science - Electrical Engineering
United States Military Academy at West Point