Evan Giddens
Shreveport,LA
Summary
Versatile professional with a proven track record at Little Shop of Music, enhancing client satisfaction through expert instrument repair and insightful gear advice. Excelling in high-pressure environments, I leverage strong problem-solving and customer service skills to achieve positive outcomes. Adept at teamwork, my background spans technical support to farm management, showcasing a commitment to quality and efficiency.
Overview
7
7
years of professional experience
Work History
Guitar Technician
Little Shop of Music
04.2024 - Current
- Repaired and maintained quality of various instruments.
- Developed strong relationships with clients through consistent communication and reliable support during critical performance moments.
- Increased client satisfaction by offering knowledgeable advice on gear selection and setup options.
Customer Service Representative
Tubreaux Aviation
07.2024 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Farm Laborer
Self Employed Web
01.2018 - 10.2023
- Collaborated with coworkers to complete daily farm tasks efficiently and quickly.
- Supported animal welfare by providing proper care, feeding, and living conditions for livestock.
- Loaded and unloaded containers of materials and products on trucks, trailers and railcars by hand or with forklift truck.
Education
Homeschooled
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Active listening
- Analytical skills
Languages
Spanish
Professional Working
Timeline
Customer Service Representative
Tubreaux Aviation
07.2024 - 12.2024
Guitar Technician
Little Shop of Music
04.2024 - Current
Farm Laborer
Self Employed Web
01.2018 - 10.2023
Homeschooled
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