Evan Hafner
Toms River,NJ
Summary
Experienced operations leader with 7+ years of experience in the family entertainment industry, including leadership of daily operations, employee scheduling, inventory, training, and customer service. Skilled in leading teams, solving operational challenges, and maintaining efficient and safe business operations. Volunteer firefighter with strong communication, teamwork, accountability, and decision-making skills. Currently pursuing a Bachelor of Science in Management at Kean University.
Overview
7
7
years of professional experience
Work History
Volunteer Firefighter
Pleasant Plains Vol. Fire Department
Toms River, NJ
07.2021 - Current
- Demonstrate leadership, accountability, and decision-making in high-pressure situations.
- Communicate effectively with team members and department leadership during emergency operations.
- Work collaboratively with diverse teams to accomplish time-sensitive objectives.
- Maintain and inspect equipment while ensuring organization, readiness, and safety.
- Participate in ongoing training that develops problem-solving, adaptability, and attention to detail.
General Manager
Urban Air Trampoline and Adventure Park
Toms River, New Jersey
06.2019 - Current
- Manage daily operations of high-volume family entertainment facility, ensuring seamless park operations and enhanced guest experiences.
- Led, train, and supported employees across multiple departments, upholding performance and customer service standards to foster a positive team environment.
- Create and manage employee schedules, handle callouts, and coordinate staffing needs based on business demands.
- Oversaw inventory, supplies, equipment, and facility needs, ensuring park readiness for daily operations and consistent service delivery.
- Handle customer concerns, operational issues, and employee situations while making decisions to keep the business running effectively.
Education
Bachelor of Science - Management
Kean University
Toms River, NJ 09.2026 - 09.2026
Skills
- Business Operations
- Team Leadership
- Employee Scheduling
- Inventory Management
- Staff Training
- Customer Service
- Problem Solving
- Conflict Resolution
- Process Improvement
- Safety & Risk Management
Timeline
Bachelor of Science - Management
Kean University
09.2026 - 09.2026
Volunteer Firefighter
Pleasant Plains Vol. Fire Department
07.2021 - Current
General Manager
Urban Air Trampoline and Adventure Park
06.2019 - Current