Evan Hayne

• Park and retrieve cars according to customer needs and to enhance efficient use of parking space
• Follow safety protocols for staff, guest and automobile safety
• Manage time efficiently in order to complete all tasks within deadlines
• Foster a positive team environment, maintaining professional relationships with team members through excellent verbal and written communication skills, ensuring effective collaboration and mutual respect

• Offer a wide range of services, including routine maintenance, brake inspection, and advanced diagnostics and repair of suspension, air conditioning systems, check engine light problems, complex electrical system troubleshooting, as well as smog issues, and interior trim work, ensuring comprehensive solutions for various vehicle needs
• Provide honest, trustworthy, and customer-centric service, prioritizing effective communication to build long-term relationships and encourage repeat business
• Utilize expertise and resourcefulness to deliver quality repairs without relying on specialized shop equipment, staying current with industry developments through self-directed learning
• Invest in essential equipment and tools, including brake lathe, A/C service tools, and diagnostic scanners, to ensure accurate and efficient repairs
• Repair engine failures and mechanical and electrical systems malfunctions and replace parts and components to maintain vehicle functional condition.
• Verify vehicle serviceability by conducting test drives and adjusting controls and systems.
• Contain costs by using warranty and evaluating service and parts options.
• Replace damaged, missing, or defective parts with new and refurbished components.
• Troubleshoot and diagnose faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases
• Expertise in Domestic and Asian models

• Ensured timely and efficient delivery of parts to regional customers, meeting expectations and enhancing overall customer satisfaction
• Provided expert technical guidance to customers via phone, diagnosing vehicle issues and recommending solutions, while accurately identifying and ordering necessary parts to facilitate efficient repairs

• Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition

Performed a variety of comprehensive auto maintenance and repair, with specialized expertise in engine overhaul services, including engine disassembly and reassembly for engine block resurfacing

• Performed repairs and services including brake work, suspension repairs, and welding